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Shaw Direct Open House: Technical Support

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Location

Shaw Direct

2055 Flavelle Boulevard

Mississauga, ON L5K 1Z8

Canada

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Description

We invite you to meet with members of our local team to discuss an exciting opportunity as a Technical Service Representative working in our inbound call center located in Mississauga, ON. The successful candidate will be accountable for answering calls from new and existing customers with a focus on technical support and promoting the features, benefits and advantages of Shaw products and services.

What we offer:

  • Competitive salary plus commissions based on individual performance
  • Customizable full benefits plan to suit you and your family’s needs
  • Full time paid training for all new employees to ensure your success
  • Incredible employee discounts on all you can watch TV, on demand viewing as well as corporate discounts with many major retail partners
  • 6 month temporary role with the potential for extension or permanent placement

What you bring:

  • Provide knowledgeable technical support and troubleshooting guidance pertaining to satellite TV
  • Deliver exceptional customer experience while staying within our support scope guidelines
  • Educate customers in realizing the full benefit of their Shaw products and services
  • Look for opportunities to improve our business and elevate customer experiences
  • Promote and sell Shaw products and services
  • Employ time management and multi-tasking skills to maintain high service levels

What we require:

  • Work 40 hours a week on variable schedules between 6:00am – midnight; being available to work the evenings, weekends and statutory holidays
  • Proficient in English
  • Successful completion of a criminal background check

Please come prepared with a copy of your resume, and ready to discuss your experience in an interview setting. If you would like to register multiple people, please have each individual RSVP.

We look forward to meeting you! If you are unable attend the event, we welcome you to apply online by visiting our job posting here.

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Date and Time

Location

Shaw Direct

2055 Flavelle Boulevard

Mississauga, ON L5K 1Z8

Canada

View Map

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