Solution-focused communication focuses on strengths and resources, using simple principles and skills that redirect our attention away from the problem, toward what’s already working. Researchers suggest that it helps to increase traits like autonomy, confidence and competence and provides a framework for managing difficult and challenging conversations.

In the initial and mandatory workshop (3 hours), participants will learn the fundamental principles and skills of solution-focused communication, through a number of fun activities, collaborative conversations and group work. By the end of the workshop, participants will have had the opportunity to experience a number of solution-focused conversations in various roles – as well as, a number of practical take-home communication tools. This is a virtual workshop