CA$649

Successful Middle Management

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Toronto, ON

Canada

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Most programs designed for managers are not effective. Those that are purely behavioral may change the “attitudes” of the participants while they are in the program, but very little, if any, results are shown back on the job. Those that are mostly systems oriented lack recognition of the influence of human behavior in total performance. Both ignore the impact of the organization structure on managerial performance. This seminar covers effective organization structure and “rational” human behavior to enable managers to produce their desired results without hype and without fads.

The most important benefit of this program is the clarification of unique contributions each level of management makes to achieve the highest managerial performance. Each participant will be enabled to obtain the best result from line/staff functions. Managers will acquire skills in getting performance results from the training of others in their unit, saving huge costs of other training that produce no results.

This 2-day seminar is highly participative, supported by realistic case studies, group assignments and discussions.


INSTRUCTOR

Terry Kozlowski brings broad experience in a variety of client cultures where she led transformation and technology adoption projects to support the business and strategic decisions. During the decades, she has served as an Account Manager, Project Manager, Program Manager, or Organizational Change Architect in more than 30 separate initiatives.

Her industry experience includes government, nonprofit and commercial settings including healthcare, financial services, information technology, food and beverage, professional services, oil and gas and manufacturing. She has made a major contribution to multiple ERP and other system implementations, strategic planning and information technology outsourcing projects.

She is a former Partner at CSC Consulting, (Computer Sciences Corporation) an internationally recognized technology consulting firm. At CSC as Global Leader of the Organizational Change Expert Group; she led a high matrixed virtual global team including representatives from Europe and Australia to design and document a new organizational change management framework methodology for all information technology projects across all CSC divisions.

She has also used additional business process improvement or enterprise transformation, change (including Prosci) and software development methodologies already adopted in client organizations.

A graduate of Northeastern Illinois University, she has been an instructor and guest speaker in continuing education and degree programs offered through Northwestern University, University of Georgia, National-Louis University, Institute for International Research and the American Management Association.

A skilled trainer and interactive workshop leader, her specialty is facilitating meetings of leaders with divergent and strong opinions to reach the stated objectives. She has obtained over 20 additional certifications in employee selection, leadership and employee development and executive coaching instruments and approaches.

She has appeared on NBC-TV and FoxNews nationally and been quoted or contributed to articles in print media including the Chicago Tribune and The Wall Street Journal on workplace success.


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Toronto, ON

Canada

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Refund Policy

Refunds up to 1 day before event

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