$95 – $129

The Customer Experience Revolution

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Location

Location

Days Inn & Suites by Wyndham Lindsay

134 Angeline Street South

Kawartha Lakes, ON K9V 3L6

Canada

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Refund Policy

Refund Policy

Refunds up to 7 days before event

Event description

Description

The Customer Experience Revolution

How to create experiences that your customers crave!

ABOUT THE WORKSHOP

In order to differentiate your business from your competition, you need to focus more on your customers than on you or your products. Yes, you need to have good products and services, but in order to really create customer loyalty, gain referrals, and grow your business you need to be creating experiences for your customers that truly resonate with THEM.

This workshop will teach you all about the experience economy and how you can go about creating experiences that your customers will crave.

Participants in this workshop will learn how to:

  • Understand the experience economy
  • Learn the difference between customer service and customer experience
  • Realize the potential for customer experiences that will be a differentiator for you
  • Align your products, services, and experiences to your customer needs
  • Translate your ideas into execution and action
  • Drive customer loyalty, retention, and growth!

WHO SHOULD ATTEND

Anyone in an organization that is involved in customer sales, services, or senior leadership.

EARLY BIRD PRICING IN EFFECT UNTIL OCT 25


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Date and Time

Location

Days Inn & Suites by Wyndham Lindsay

134 Angeline Street South

Kawartha Lakes, ON K9V 3L6

Canada

View Map

Refund Policy

Refunds up to 7 days before event

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