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The Future of our Industry
Wed, 5 April 2017, 6:00 PM – 8:00 PM AEST
YTN is excited to announce the first seminar of our Professional Development Series of 2017: The Future of our Industry
The events, hospitality and tourism sectors are evolving faster than ever to meet the changing preferences of our customers. We will bring together some of the leaders and experts in the respective fields to give you insights into what’s happening in the not-too-distant future.
Michael Walsh, Melbourne Convention and Exhibition Centre:
Michael Walsh joined the award-winning Melbourne Convention and Exhibition Centre (MCEC) as Technology Operations Manager in October 2006, managing the design and development of the Convention Centre’s technology during its construction. In August 2010, Michael was appointed Director of Technology Operations and oversaw 103 employees across four technology departments, until being appointed Director of Strategy and Innovation in October 2015.
MCEC hosts around 1500 events annually, attracting more than 1.5 million visitors and generating hundreds of millions of economic benefit to the Victorian economy, but how can we sustain the industry in this competitive environment? Michael will give insights of the current trends in the events industry and how is the customer experience evolving as we picture how the industry will look like in the near future.
James Tranter, Eureka Skydeck:
James started his tourism career at Eureka Skydeck in 2008 whilst completing a Bachelor degree of Business Tourism Management at Victoria University. Since then he has held numerous positions in the industry including an internship at Qantas in L.A. and an Operations Coordinator role at Abercrombie & Kent. James has been back at Eureka Skydeck for the last 4 years in his current role as the Operations Supervisor.
James will explore the current trends in our visitor industry and the ways we can stay ahead of the game and sustain tourism in the upcoming years. He will also reveal some of the initiatives Eureka Skydeck have employed to remain a leading tourism attraction and the steps we can take to best prepare for the future of tourism.
Milton was a highly regarded equestrian identity, accountant and business advisor who underwent a ‘tree change’ in 2002. He sold his successful accounting practice to purchased ‘Campaspe House’ a guest house that had seen better days. He turned it into the highly acclaimed Campaspe Country House Hotel, Business Retreat and fine-dining Restaurant.
Milton was also the CEO and General Manager of The Transport Group that owns and runs Taxi Kitchen, Transport Hotel, Transit Roof Top Bar and Taxi Riverside. With his extensive experience in the field, Milton will explore what food and beverage innovations teach us about the future of hospitality and how is the customer experience evolving in this industry.
Date: Wednesday April 5, 6pm to 8pm*
Cost: $20 student member / $25 professional member / $39 non-members
Directions: Crown College is located on Level 3 of Crown Metropol at Southbank.
*Please stick around for a free drink, canapes and a chat at the Mr Hive.
Thanks to our Venue Partner: