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The UX Crunch - Designing for Voice

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Location

WeWork South Bank

22 Upper Ground

London

SE1 9PD

United Kingdom

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Refund Policy

No Refunds

Event description

Description

Designing for Voice

Welcome back for the first UX Crunch of 2018!

We have a great event in store, exploring the rise of voice assistants and the challenges of designing for this new technology.

NOTE: We are starting talks at the earlier time of 6.30pm, with the doors opening at 6pm, so please arrive on time to ensure we run to schedule.

We'll be joined by:

  • Helen Casewell - UX Research Manager @ VoxGen

  • Ben Sauer - UX Designer and Product Strategist @ Clearleft

  • David Attwater - Senior Scientist @ Enterprise Integration Group (EIG)

  • (DISCUSSION FACILITATOR) - TBC

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TICKET ONLY EVENT

To attend our events, we require you to buy an advanced ticket – Please make sure you purchased a ticket to secure your place! Price includes entry to the event, plus drinks (Beers, Wines, Soft Drinks) and food!!

Important lease note - tickets are NON-REFUNDABLE, so please do not purchase a ticket if you are unable to come as we have limited seating and have to purchase the correct amount of food and drink.

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THE DIGITAL SHOWCASE

We are revolutionising the way in which Digital Creatives network and improve their knowledge of the field. We host a range of monthly event’s in collaboration with leading companies in the UK, showcasing case studies and knowledge. Each event is totally different, and collaboration is the key to our success. We are always looking for new partners, so please get in touch for more information on how to get involved.

After listening to your feedback and comments we are trying to increase the quality of content. To facilitate this, we have divided our community, offering both Senior and Junior networking events. Through this, we hope our events will be tailored to each designer, no matter what your level of experience! We are continuously trying to improve and evolve our event, so please help by completing our feedback form after.

Our tickets always sell out within days, with over six thousand people now subscribed to our events on meetup.com and to our mailing lists. Keep up the good work guys and watch this space for some huge developments in our events offering! :)

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OUR PARTNERS

Become:

Become are a global recruitment agency specialising in all things digital and creative. With expert teams in London, Manchester, Sydney, Melbourne and Hong Kong, they are have been established as a business in this sector for over 20 years and have seen the impact of the digital revolution on their clients, spanning all vertical markets. Their client base used to be traditional design and advertising agencies, however for the past 10 years the shift has been to digital agencies and technical in-house teams. Become believe that ability is nothing without opportunity and they embrace innovation, bold ideas and new ways of working with clients and candidates (hence supporting The UX Crunch!). A positive recruitment experience is all in the detail... the phone call, the face-to-face meeting, the connection & the opportunity!

Whether you are actively looking for your next position, want insights into the market trends they are seeing, or just general career advise, Become's specialist consultants would love to hear from you!

Be sure to reach out to their specialist consultants at the event and if you'd like to open a conversation, reach out directly now to speak with Jamie or Emily!

RED Academy:

Red are a leading digital media, design, marketing and technology school, with campuses in London, Vancouver and Toronto. They are tackling the digital skills gap here in London, to get the next generation of UX designers work ready.

All of RED's courses are caught by experienced industry professionals and their students learn while working on real client projects and building a real world portfolios. Designed by the tech industry, for the tech industry, RED helps students make an impact and design the future they desire. If you’re looking to launch your career in User Experience Design RED have the knowledge, skills, expertise and network to get you where you want to be.

To find out more book a free career coaching session with RED and find out what they could do for you!

Cheryl Allebrand:

Human-Computer Interaction Design M.Sc. student attending City University of London, Cheryl dreams of moving people off of screens while connecting us with our environments in meaningful ways. Passionate about helping to realise the promise of IoT, she decided to shift from her work with 5G connectivity at Ericsson to helping to create connections through IoT.

Cheryl has helped consult on the organisation and design of this conference.

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THE EVENT

Tuesday 31st January 2017 @ We Work Southbank, 22 Upper Ground, SE1 9PD

Welcome back to The UX Crunch!

We are excited to introduce our first event of the year, exploring the rapidly developing technology around Voice Interfaces.

We're being joined by three of the industry’s top Voice Interface Designers, working to create simple and engaging voice experiences for the likes of Google Home and Alexa. We will be talking through the research and design process and core considerations when designing the interactions with voice technology.

Joined by Helen Casewell of VoxGen, Ben Sauer of Clearleft and David Attwater of EIG, this event will offer some excellent takeaways to consider when designing for Voice.

With space for 80 at this intimate event, we would like to invite you straight from work, with doors opening at the earlier time of 6pm and talks will begin around 6.30pm. With food and drinks throughout the evening, you are in for some excellent case studies and thought-provoking insights, so please book now to avoid disappointment.

Hiring managers are welcome, and if you are interested in hosting or sponsoring an event with us (and would like to get a taste of what we do), please get in touch with Myles McMorrow and we can hold you a ticket!

Tweet the event @TheUXCrunch and let’s get the ball rolling! We look forward to seeing you soon!!!

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AGENDA

6.00pm - 6.30pm: Drinks and Networking
6.30pm – 7.30pm: Intro and Talks 1 & 2
7.30pm - 7.50pm: Refreshments, Pizza & Networking
7.50pm - 9pm: Talk 3 and Panel Discussion Q&A
9.00pm: Leave venue & head to Fountain & Ink - Hatfields

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TALKS & DISCUSSIONS

Helen Casewell - UX Research Manager @ VoxGen (@helenWLH)

Designing Voice Experiences

Voice interactions are on the rise. But how do we ensure we design and create simple, efficient and engaging voice experiences? And how does designing for voice differ to other channels like web and mobile? In this talk, Helen will share her insights and experiences on the design process, key design considerations and research approach for voice interfaces.

Helen is the UX Research Manager at VoxGen (www.voxgen.com). She has 18 years’ experience in planning, managing and conducting User Experience Research. Her focus for the last decade has been on UX and user research for voice and conversational experiences.

Helen holds an MSc in Ergonomics (Human Factors of Human Computer Interaction) from the University of London and a BSc (Hons) in Applied Psychology and Computing from Bournemouth University.

Ben Sauer - UX Designer and Product Strategist @ Clearleft

Fail Fast, Fail Cheap

Whilst the emergence of voice interfaces is new, the design practises for voice go back to the late 70s. Come and learn about the Wizard of Oz method - create a smart fake voice UI, and see if your idea works. Whether you’re building or commissioning voice apps, learn how to maximise your chances of success with minimal effort, using the Wizard of Oz method.

Ben Sauer has an English degree, but don't hold that against him. He specialises in research and product strategy for companies large and small across the world, including the BBC, Penguin Random House, Tata, and Tesco; he also mentors startups. Organisations often hire Ben to upgrade their design skills and digital culture. Recently he’s been speaking about voice interfaces and training teams in how to design voice applications across Europe.

David Attwater - Senior Scientist @ EIG

Usability and Design of Alexa and Google Home Skills

In this talk David will discuss the key design challenges of designing Alexa and Google Home applications. He will present the results of recent usability studies of various Alexa apps and discuss best practices for building stable, reliable voice user interfaces on this new platform. The talk will include clips of recent usability tests.

David has over 17 years of experience of speech ad touch-tone user interface design and testing. David has a specific focus on customer usability testing and is an acknowledged expert in the design and test of natural language solutions for customer service.

David is a regular invited speaker at international voice conferences, including SpeechTek University delivering tutorial on natural language service design, including Alexa Application. He was previously head of spoken dialog research at BT Labs before joining EIG (www.eiginc.com) 12 years ago as Senior Scientist. He has two engineering degrees from the University of York.

(DISCUSSION FACILITATOR) - TBC

Discussion Themes coming soon...

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Date and Time

Location

WeWork South Bank

22 Upper Ground

London

SE1 9PD

United Kingdom

View Map

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No Refunds

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