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10 King Street West

Kitchener, ON N2G 1A3


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THEMUSEUM Member Only Hours

About this Event

This page is for THEMUSEUM member ONLY hours. A valid membership ID must be provided upon arrival.

Includes admission to current special exhibitions. Please note that due to COVID-19 the totspot is not accessible at this time.

Permanent Exhibitions - OPENING WEDNESDAY, JULY 22nd, 2020.

THEMUSEUM’s permanent exhibits are fun for the whole family! Visitors can practice the art of graffiti without the mess on the Virtual Graffiti Wall, while the Animation Station lets aspiring filmmakers get hands-on experience with our stop-motion animation studio. The Walking Piano encourages families to bust a move to create original compositions, and the forever favourite Bed of Nails determines who has nerves of steel. These and so much more await you on THEMUSEUM’s 2nd Floor.

Please be aware that some interactives will remain closed for now – the pin wall, the felt walls, the straws and connectors and the totspot.

Special Exhibitions Include:

Agents for Change | Facing the Anthropocene, co-curated by Nina Czegledy and Jane Tingley, presents ten interdisciplinary women artists working on the theme of ecological change at the intersection of science, technology and art.

Our ice caps are melting at an alarming rate! MELTING ICE brings together photographic works from local photographers Ben Eby and Brian Riddell on their recent trips to the Antarctic and the Arctic circle.

Also featured in this exhibition is an interactive iceberg installation! Explore these amazing works while ice cracks beneath your feet.

Special Information for Halloween at THEMUSEUM (October 30th and 31st).

We’re excited to offer special Halloween activities on the 30th and 31st. To best serve our community, we ask that visitors with school-age children book tickets for Saturday (October 31st). We would like to, where possible, reserve Friday’s tickets (October 30th) for families with pre-school age children and their siblings. To learn more about the activities for Halloween, visit the Safe Halloween at THEMUSEUM

COVID-19 Protocols:

To keep all our staff and visitors safe as we reopen, please follow these protocols on your next visit to THEMUSEUM!

  1. Please maintain a physical distance of 6ft (2 meters) between groups.
  2. Timed tickets will control traffic flow throughout THEMUSEUM and allow us to keep you safe through contact tracing!
  3. Please be prepared to answer some screening questions upon arrival to THEMUSEUM.
  4. We know you love exploring THEMUSEUM at your own pace, but we’re asking that you follow our directional signage to ensure safety for all.
  5. Right now, contactless payment is preferred! Buy tickets ahead of time at Eventbrite or purchase at the door, but please refrain from using cash.
  6. Hand sanitizing stations are located throughout THEMUSEUM with hand sanitization requested upon arrival.
  7. THEMUSEUM team will be cleaning our spaces hourly to keep all our visitors and staff safe.
  8. We ask that only 1 household use each washroom at a time.
  9. We require face coverings for all staff and visitors. Visitors do not need to wear a face-mask when:

*The Face Covering By-Laws Emempts:

  • Children under the age of five.
  • Those who are unable to wear a face covering as a result of a medical condition or a disability. Some disabilities are invisible so we ask people to respect that. The by-law does not require people to provide proof to support an exemption.
  • A person who is assisting or accommodating someone who has a hearing loss or a hearing disability.

For more information click here


Do I have to purchase tickets in advance or can I just buy them at the door?

We encourage all visitors to purchase tickets online in advance as admission numbers are limited at this time. We require all attendees to provide contact information in order to keep detailed contact tracing logs in light of COVID-19.

How long does it take to go through featured exhibitions?

Most people take about an hour to go through our exhibitions, but feel free to take longer if you would like!

Is THEMUSEUM wheelchair and stroller accessible?

THEMUSEUM is completely wheelchair and stroller accessible. There is also one free rental wheelchair that can be borrowed from Visitor Services depending on availability.

Is THEMUSEUM peanut-free?

THEMUSEUM asks that visitors do not open nuts or other food items which other visitors might be allergic to while visiting, although THEMUSEUM cannot guarantee a nut-free facility.

Are there exhibition tours at THEMUSEUM?

Most of THEMUSEUM’s exhibitions are self-guided. Tickets purchased online for specific times refer to the time you are expected to arrive at THEMUSEUM to enter the exhibition. Occasionally, THEMUSEUM has guided tours for exhibits. The days and times for these can be found on our calendar.

Can I take photos in THEMUSEUM?

Yes, you absolutely can! We only ask that you refrain from using flash photography in our exhibition spaces. If photography is not permitted within a specific exhibition space, there will be a sign indicating this. Otherwise, we would love to see your photos! Snap a pic of your trip and tag us on Instagram at @themuseumkitchener!

Is there a gift shop?

Exhibition and THEMUSEUM related merchandise can be purchased at the Visitor Services desk.


Information about parking and directions can be found here.

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10 King Street West

Kitchener, ON N2G 1A3


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