This is your opportunity to understand what it means to be a change agent. How do you become a successful leader and advocate for a change impacting your area of responsibility. How do you balance this role with the day job?

This workshop gives you the tools, techniques and know-how to be a successful change agent and includes a mixture of practical exercises, real life discussions and opportunities to personalise the learning experience to suit your own needs. This workshop will be particularly beneficial for those who have recently been asked to undertake a change agent role as part of their normal duties or need to develop a culture of change readiness within their organization.The learning objectives are:

• Understand how change effects people and appreciate their reactions;
• Understand a number of approaches to change and change management;
• Gain insight, tools and techniques to be a successful change agent.

FAQs

What are my transport/parking options getting to the event?
The venue is best accessed via transit, King Subway station is a 3 minute walk away and Toronto Union Station is a 10 minute walk away. There are numerous parking lots in the area, but pricing is reflective of a downtown metropolitan venue in a major city.

What if I need accommodation in Toronto?
We can help arrange accommodation to meet your personal and budgetary needs.

Can I attend online?
We offer up to two virtual attendee registrations per session. This is an interactive online experience and you will be required to contribute in the same way as if you were physically present. Arrangements will be made for you to receive all required items prior to the event.

Where can I contact the organizer with any questions?
Please email info@capillarylearning.com with any questions

Is my registration/ticket transferrable?
Yes, up to 14 days prior to the event, your registration can be transferred to another attendee for a one off $25 adminstration fee.

Can I update my registration information?
Please email info@capillarylearning.com with changes

Do I have to bring my printed ticket to the event?
No, but you may be asked to prove your identiy.

How do I notify you of any dietary or accessibility needs?
If you have any dietary or accomodation needs, please email info@capillarylearning.com when you book your place.

What is the refund policy?
Refunds will be made up to 14 days prior to the event. Any request made more than 45 days prior to the event will get a full refund (less $25 admin fee), after that, only 50% of the value will be refunded. No refunds will be made within 14 days. Transfer of attendee can be made at any time for an admin fee of $25 up to 14 days before the event. Late transfers will be considered but cannot be guaranteed.