$0 – $75

Tourism Industry Mini-Conference

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Location

Vancouver Island Visitor Centre

3607 Small Road

#101

Courtenay, BC V9N 3Z8

Canada

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Refund Policy

No Refunds

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Description

Celebrate Tourism in the Comox Valley with Discover Comox Valley's Tourism & Professional Development Week. Featuring workshops and programs Monday to Wednesday, and finishing with the Tourism Industry Mini-Conference on Thursday. See below for full descriptions and details of all Workshops. Space is limited so make sure to sign up for a workshop (or 2 or 3!) when you get your early bird tickets to the Tourism Industry Mini-Conference.

"Superhost Destination Ambassador - Comox Valley"
Monday, October 21st from 12:30-4:30pm - $75

Presented by Gaetane Palardy, Tourism and Hospitality Training & Consulting

A remarkable experience relies on exceptional customer service, starting from the moment a visitor sets foot in a community and at every touch point that follows. How do you become a local Ambassador and ensure that you are contributing to a positive, authentic visitor experience that shows all that your community has to offer?

Destination Ambassador covers key topics that make for memorable visitor experiences, including:

  • The role of local ambassadors in the visitor experience
  • The importance of tourism and how it benefits your local community
  • Different visitor profiles and reasons they visit your area
  • Products and services your community has to offer visitors
  • Where to access information and how to provide helpful service to others

"Make Social Media Work for You!" - Food & Beverage Industry Workshop
Tuesday, October 22nd from 2:00-4:30pm - Free

Presented by Ian Tostenson, BC Restaurant and Foodservices Association

For all Food and Beverage Industry professionals! Ian and Samantha from the BCRFA will discuss how to better use Social Media and photography for your company's followers, without speding more time to do it! Learn about leveraging opportunities with local events and campaigns such as the Dine Around Festival, BC Seafood Festival, and Eat Drink Local.

"Grow with Google Program"
Wednesday, October 23rd from 10:00am-3:00pm - Free, lunch provided

Presented by Dana Wacker, Tourism Vancouver Island

Join Destination BC and Tourism Vancouver Island for a free session, to learn about the resources and tools available through Google that can help your business thrive, including Google Analytics, Google my Business, Google Ads, and others through a series of free workshops.

The Grow with Google program is intended to support small businesses grow and succeed online by providing training, resources, and support materials for a variety of Google products.

Includes: Three workshops (Reach Customers Online with Google, Get Your Business Online, and Using Data to Drive Business Growth) delivered in one 5-hour session. Learn tools and tips that your business can use and get answers to some of those burning Google questions you may have from our digital team.

Tourism Industry Mini-Conference
Thursday, October 24th from 4:00-7:30pm - $20 early bird, BBQ included

Don’t miss the annual regional tourism sector development event for operators, owners, front line staff, and stakeholders! This Tourism Industry Mini-Conference, features concise yet informative business development mini-sessions, a series of one-stop-shop info stations on 2020 marketing and partnership initiatives, and a delicious networking BBQ. Get the latest research and tourism data, provide input & feedback into destination marketing initiatives, and meet new business contacts!

Mini-sessions include:

  • Dana Wacker, Tourism Vancouver Island - "Utilizing the BC Tourism Content Commonwealth"
  • Martin Littlejohn, Mountain Bike Tourism Association - "Where the Rubber Hits the Trail; Opportunities in Mountain Bike Tourism"
  • Ken Beattie, BC Ale Trail - "Tapping in the Craft Beer Craze"
  • and more!

Keynote speaker and info stations to be determined.

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Date and Time

Location

Vancouver Island Visitor Centre

3607 Small Road

#101

Courtenay, BC V9N 3Z8

Canada

View Map

Refund Policy

No Refunds

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