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Using Artificial Intelligence advances in the management of culture

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Global Risk Institute

55 University Avenue

Suite 1801

Toronto, ON M5J 2H7

Canada

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GRI MEMBER EVENT

Using Artificial Intelligence advances in the management of culture



A lot has been written about the necessity of an articulated Risk Culture, but what about the management of cultural risk?

Ask any CEO and he/she will often tell you their greatest asset is their people. Yet the scandals related to poor behaviour, incentives gone awry, and an unmanaged culture risk continue to roll in – bribery, market manipulation, mis-selling of account services and insurance, and systematic fraud - all committed by household, trusted names.

Tools to manage this primary asset seem to be limited to ‘tone from the top’, codified behavioural standards and whistleblower hotlines. Are there advances in technology and understanding that allow those accountable for their employees’ behaviour to add science to its monitoring so as to start managing it? Perhaps help is on the way in the form of AI and ML?




Speakers: Michael Durland and Jonathan Kreindler, CEO of Receptiviti

Mike Durland

Mike is the former Group Head and CEO, Global Banking and Markets for Scotiabank. During his tenor at Scotiabank, Mike was responsible for the overall management of the trading and capital market activities for the bank worldwide. Mike retired from Scotiabank in March of 2016 to pursue a variety of business, philanthropic and academic interests.

Jonathan Kreindler

Jonathan is CEO and Co-founder of Receptiviti. He's a seasoned leader and entrepreneur who is passionate about building great teams and remarkable companies. Prior to founding Receptiviti, Jonathan co-founded a technology company that sold software to professional services firms, universities and government agencies. He had a 15-year career as a management consultant working with the executive teams at Fortune-100 technology and financial services companies throughout North America, Europe and South America. Jonathan holds an MBA and a Bachelor’s degree in Psychology, and he lives in Toronto with his wife and three children.


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Global Risk Institute

55 University Avenue

Suite 1801

Toronto, ON M5J 2H7

Canada

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