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Webinar - Understanding the Grievance Procedure

BC Public School Employers' Association

Wednesday, February 19, 2020 from 8:45 AM to 9:30 AM (PST)

Registration Information

Registration Type Sales End Price Fee GST Quantity
Registration Fee Ended CA$33.00 CA$0.00 CA$1.65

Event Details



Webinar - Understanding the Grievance Procedure

Course Description


Resolving disputes in the unionized context requires managers to understand and feel confident when particpating in the grievance process -- from informal discussion through to preparing for arbitration.
This interactive 45-minute webinar will provide participants with a clear understanding of:

  • what a grievance is;
  • the purpose and impact of the grievance process in the workplace and the relevant legal framework;
  • the role that union representatives and managers have inside of the grievance procedure; and
  • how to investigate, prepare and respond to grievances at each stage of the process.



Debbie Craig
Director, Labour Relations, BCPSEA
Debbie is a seasoned practitioner with 20 plus years of experience in the field of human resources and labour relations. Debbie has worked for crown corporations and various public sector environments. Debbie worked for many years with the City of Vancouver in various HR andLR roles, including working as the Director of Labour Relations. Debbie joined the Education Sector in 2007 as the Director of Labour Relations for the Surrey School District. Debbie spent 7 years in her role with Surrey Schools overseeing the correct interpretation/application of several collective agreements, grievance and arbitration work, investigating allegations of employee misconduct and harassment, as well as participating in collective bargaining processes. Debbie joined BCPSEA in April of 2017 as a Director of Labour Relations providing advice and support to several member school districts as well as overseeing BCPSEA’s Learning Series. Debbie has a degree in liberal arts and in business from Simon Fraser University.


If you have any questions, please contact Donna Verones at 604.730.4501 or




Have questions about Webinar - Understanding the Grievance Procedure? Contact BC Public School Employers' Association

When & Where

URL Link to be provided upon registration


Wednesday, February 19, 2020 from 8:45 AM to 9:30 AM (PST)

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BC Public School Employers' Association

BCPSEA is a full service employers' association and is the accredited bargaining agent for the province's 60 public boards of education, for unionized teaching and support staff in the British Columbia K-12 public education system. We provide a full range of human resource services with a focus on the development, coordination and facilitation of human resources best practices.

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