Check out our May 2018 program! Get your ticket today.

Learn about change management and practice your skills first hand in a group exercise. Also, don’t forget that this is a great opportunity do networking with other quality professionals and accumulate points for re-certification.

This Event will be held at:

• Bonsor Recreation Complex, Burnaby, BC
• Multi-Purpose Room #1, 2nd floor

Why should I change

Summary: 

These days everyone is talking about change management. The fad is catching up. It is fashionable to drop the CM word once a while to get credibility with management. Plans are drawn, budget assigned, new practice of CM created, consultant hired, training carried out. In all this euphoria, the key person is forgotten – the individual.

Change is inevitable. The winds are changing and organizations are feeling the pressure to adjust to the onslaught of new technologies, higher customer expectations, and global competition.

We have heard so many quotes and clichés. So why don’t we find it easy at work place or even at home? That is a tough nut to crack!

“Everyone thinks of changing the world but nobody thinks of changing himself” - Leo Tolstoy

“The pessimist complains about the wind. The optimist expects it to change. The leader adjusts the sails.” - John Maxwell

We shall clear some of the myths and focus on the individual who is the core to the entire process. We will explore what actually happens in the brain. We will debate why CM efforts meet with limited success.

In this process, we shall also have one or two group exercises of actually rating yourself where each group stands on CM in an actual project in your companies.

We shall also hear the success or otherwise of the change management efforts in my company in last 2-3 years and share lessons learned.

About our Speakers

Santosh Mishra

Santosh has over 30+ years of experience as an Engineer in Defense & IT. He has been leading the quality function for the last 16 Years. His is passionate about business excellence and project management. He is a post graduate in engineering and an MBA.  He is a certified BB from ASQ, PMP, P Eng. CSQA, ISO 9001:2015 LA as well as certified by PROSCI on Change Management. He is keen to learn and update himself on change management on a continuous basis.

Currently, he is working as the Quality Leader at Saab Technologies Ltd. a Saab group company. He is a Lead Auditor with Intertek for 9001. Prior to this, he was with Infinite Computers in India as head of quality. Prior to that he was with the Indian Defence Forces (Navy) and retired as a Commander.

Santosh spends quite a bit of his time volunteering; one of them is MOSAIC where he helps new immigrants as a mentor as well as a member of CAC (Client Advisory Committee) of MOSAIC for last 5+ years.

Santosh is the Vice Chair of ASQ Vancouver section.

Agenda: