$99

Worst Company Ever: How to Deal with Online Reviews

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Event description
Employers need to pay attention to what past and present employees and candidates say in online reviews. Learn how to (and not to) respond.

About this Event

    Workshop Overview
    Whether it’s nasty, neutral or nice, when employees and former employees leave reviews on sites such as Glassdoor or Indeed, they are also giving your organization a gift (even if it doesn’t really feel like it).
    Learn how to respond to online comments and harness the gift of feedback to build your employer brand.
    You’ll learn:
      • When and when not to respond to reviews
      • Best practices for responding
      • What to do when people say horrible things
      • How to build a review response playbook
      • Ways to measure and track your reviews and responses
      • Plus, you’ll get worksheets and templates to use on your own
        Who should attend:
          • Corporate communications professionals
          • HR managers and directors
          • Social media managers
          • Recruiters
          Workshop is delivered via Zoom. Visit www.zoom.us to download the free app.
          Got a Promo Code? Be sure you click the Enter Promo Code link on the top left of the registration page.
          For more information email info@academyofbusinesscommunications.comFee: $99.00 plus HST.
          About your Trainer: Elizabeth Williams, MA, ABC, FRSA
          Elizabeth is a co-founder of The Academy of Business Communications and a long-time corporate communications professional. Her expertise includes change communications, recruitment marketing, strategic employee and leadership communication strategies and employee lifecycle communications. She has worked with many leading brands including TELUS, ADP, Shoppers Drug Mart, Bank of Montreal and Rogers. She is also a sessional instructor at Centennial College and a frequent speaker at industry events.
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          Eventbrite's fee is nonrefundable.

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