Help Center
Add funds to your event
If you've already received a payout, you may not have enough funds in your event to issue refunds or transfer attendees. To add funds back to your event, go to your Event Dashboard and select, "Add funds to your event". Then choose the amount you want to add and your payment method.
In this article
- Check this first
- 1. Go to Manage my events.
- 2. Go to your Event Dashboard
- 3. Under "Recommended", click "Add funds to your event".
- 4. Enter the amount you'd like to add.
- 5. Choose your payment method.
- 6. Click "Add funds".
Check this first
To add funds to your event, it must meet the following criteria:
Your event uses Eventbrite Payment Processing.
Your event uses one of the following currencies: AUD, CAD, EUR, GBP, HKD, NZD, SGD, or USD.
Your event must have had one or more payouts.
1. Go to Manage my events.
Log in to your Eventbrite account and select Manage my events from your account menu.
2. Go to your Event Dashboard
Click your event to go to your Event Dashboard.
3. Under "Recommended", click "Add funds to your event".
4. Enter the amount you'd like to add.
5. Choose your payment method.
You can pay with a debit/credit card or with a PayPal account. This payment method will be charged for the amount you add. You can use an existing payment method or add a new one.
TIP: Most creators use a card associated with the bank account their payout was sent to.
6. Click "Add funds".
The charge will appear on your statement as "EB *Payin for event".
Once added, you can use the funds to issue refunds or transfer attendees. Any remaining funds will be sent with your next payout.
NOTE: If you’ve already had your final payout, wait 1 week for any remaining funds to payout. If it's been at least one week and no payout has initiated, contact us.