Miles Faulkner

Miles Faulkner, Certified Scrum Master, B.Ec (Hons) MBA PMP ITIL.

Principal, Blended Perspectives.

Miles Faulkner is a highly experienced and seasoned Business, Application and IT Services program/ project manager. He is an experienced Scrum Master , PMI and ITIL certified. He has extensive experience in both infrastructure and development environments.Managed Sun Microsystems Professional Services practices supporting Canadian Banks with significant infrastructure management responsibilities. Most recent work included the design and implementation of an enterprise ITIL compliant service framework for a major Canadian Bank. Miles has strong expertise in triage, incident and problem management.

Miles is highly conversant with Atlassian products most especially JIRA and Confluence. He is comfortable configuring and administering JIRA and Confluence. In addition Miles can provide value added services in the best practices for JIRA configuration to support software development, ITIL processes as well as project management.