Adv Certified Scrum Master (A-CSM) - Oct 14 & 15, 2026 - 9am-5pm PT

**PLEASE NOTE THIS CLASS IS BEING HELD VIRTUALLY ON PACIFIC TIME (9-5)

The Advanced Certified ScrumMaster® (A-CSM®) training is an advanced immersive experience into the world of Agile and Scrum from the perspective of the ScrumMaster. The A-CSM builds upon the foundational knowledge from the Certified ScrumMaster® (CSM) and covers every aspect of Scrum Mastery from coaching teams, organizations and product owners to facilitating conversations and increasing engagement to encouraging greater accountability. Following the course, as a Scrum Master you will be able to respond confidently to any situation, understanding the context and having tools readily to hand to address the issue.

Applying the Scrum framework requires changing our habits and our intuitive way of working. As a Scrum Master, it also means changing how we communicate with and work with stakeholders.

IncrementOne’s interactive classes, whether online or in-person, are built around a simulation exercise in which attendees work together on a team to define a new product. You will discover coaching and facilitation techniques that can be applied to organizations and teams adopting Scrum.

Our classes are designed to maximize engagement, understanding and retention, blending lecture and classroom discussion with exercises, games and simulations. Using Scrum to teach the class allows us to role model the Scrum framework, while managing the pace of the class while taking time to move and refresh our brains to stay focused throughout the day.

Key Concepts:

• Lean and Agile principles and how Scrum relates to these core ideas

• Learning how to facilitate constructive dialogue between the Product Owner, Scrum Team members and stakeholders

• Discovering how to understand and coach individuals and teams when encountering resistance, lack of engagement or low motivation

• Models that help assess team maturity and techniques to help resolve conflicts to create high performing teams

• Scaling Scrum and Agile beyond single teams

Trainer:

Dave Sharrock

Prerequisites:

• Hold and active Certified ScrumMaster (CSM) certification from Scrum Alliance
• Demonstrate at least one-year work experience specific to the role of Scrum Master (from within the past five years)
• Completion of the preparatory reading/viewing included in the pre-course email
• Set up of a Zoom and Mural account as per details provided in the pre-course email (virtual classes only)

Who Should Attend:

• Anyone working with or in an agile team
• Scrum Masters
• Project Managers
• Product Managers
• Business Analysts
• Members of a Development Team

Training Agenda:

• Understanding the foundations of Lean, Agile and Scrum
• Facilitating on team conversations
• Coaching individuals and teams
• Team dynamics and team performance models
• Conflict escalation and resolution
• Leveraging the definition of done
• Unlocking the power of agile engineering practices
• Coaching the Product Owner
• The role of the Scrum Master
• Managing and resolving impediments
• Scaling Scrum beyond a single team
• Leading organizational change
• Scrum mastery core competencies
• Q&A

Additional Benefits:

• Course qualifies you for 16 Professional Development Units (PDUs) and 16 Scrum Education Units (SEUs)
• Registration includes two years of Scrum Alliance membership
• Alumni of the A-CSM course qualify for access to our coaching support platform, including community forums and additional education aids and templates
• Pre- and post-course emails with recommended readings and videos
• Digital copy of the workbook as well as of the in-class artifacts

TERMS OF SALE:

1. TICKET PRICING

• Ticket price will be billed in Canadian dollars. Check-out price will be inclusive of the applicable taxes

• If paying from outside of Canada, the credit card submitted for IncrementOne to process your purchase will be charged in your local currency and the final price will be calculated based on the exchange rates at the time of payment

• IncrementOne does not control (and thus cannot disclose) fees levied by your bank and/or credit card company, including fees for purchasing tickets and registrations in foreign currencies or from foreign persons. Be sure to check with your bank or credit card company prior to engaging in a transaction to understand all applicable fees, credit card surcharges and currency conversion rates

2. TICKET CANCELLATION & REFUND

• If you notify IncrementOne up to 10 business days prior to the class, you will be entitled to a refund of the ticket fees and taxes, minus a processing and service fee (based on a percentage of the ticket price)

• If you notify IncrementOne less than 10 business days prior to the class, you will not be eligible for any refund. At that time, however, you will still be able to transfer or reschedule your registration (See Section 3. below for further information)

• If IncrementOne has to cancel the class for any reason, you will be notified, and you will receive a 100% refund

3. TICKET TRANSFER & RESCHEDULE

• If you notify IncrementOne up to 10 business days prior to the class, you will be charged a C$100.00 processing and service fee to transfer your registration to a different date and/or person

• If you notify IncrementOne between 10 and 5 business days prior to the class, you will be charged a 30% processing and service fee to transfer your registration to a different date and/or person

• If you notify IncrementOne less than 5 business days prior to the class, you will not be eligible for any transfer or refund

• If you reschedule the same registration more than once, you will be charged an additional 20% processing and service fee for each rescheduling after the first time

• If the class to which you are transferring has a higher ticket price than what you originally paid, you will need to pay the difference in price. If the class has a lower ticket price, you will receive a refund for the price difference.

4. CONTACT

If you have any questions, concerns or complaints regarding our Terms of Sale you may contact us at training@incrementone.com

IncrementOne - www.incrementone.com

207-700 Marine Dr

North Vancouver, BC

Canada

training@incrementone.com

604-396-7611