Clarify and Connect: Skills for Effective Dialogue

Learn how bring clarity to your conversations through the genuine spirit of inquiry. This session focuses on two powerful tools of professional communication: asking effective questions and paraphrasing. Whether you’re trying to improve connections with your staff or manage your client’s expectations, these skills can help you navigate your daily discussions with greater ease. Discover how to get meaningful results with focused questioning and reflective responses and strengthen your ability to foster trust and reduce misunderstandings in the workplace.

In this course you will:

• Apply effective questioning techniques to move conversations forward, reveal key insights, and promote joint problem-solving.
• Use paraphrasing and reflective listening strategies to confirm understanding, reduce miscommunication, and improve rapport in your workplace interactions.

The event Zoom link will be distributed to registrants one day before the course start date.