Question 1

What is the refund policy?

Accepted Answer

Participants are eligible to request a refund up to 7 days before the event

Question 2

Who conducts the training?

Accepted Answer

The course is delivered by senior legal professionals and trainers with extensive experience in client interaction and communication skills.

Question 3

Is prior experience required?

Accepted Answer

No, both junior and senior lawyers can benefit, as the course addresses foundational and advanced aspects of client interviewing.

Question 4

Will there be practical exercises?

Accepted Answer

Yes, the course includes interactive activities such as case studies, role plays, and scenario discussions to apply learning in real-world contexts.

Question 5

Do I receive a certificate?

Accepted Answer

Yes, you will receive a Course Completion Certificate upon successfully completing the training.

Question 6

What materials will I receive?

Accepted Answer

You’ll receive comprehensive course handouts, templates, and checklists for practical use.

Question 7

How many participants are allowed per batch?

Accepted Answer

To ensure personalized attention, class sizes are limited to around 20–25 participants.

Question 8

Can the course be customized for my firm?

Accepted Answer

Absolutely, we offer in-house training and can tailor the content to your firm’s needs.

Question 9

Will this course improve my client retention?

Accepted Answer

Yes, mastering interviewing and counselling techniques directly enhances client satisfaction and long-term trust.

Question 10

Are refreshments provided during the session?

Accepted Answer

Yes, lunch, snacks, and beverages are provided throughout the day.

Question 11

Is this course available online?

Accepted Answer

Currently, this session is delivered in-person only to maintain high engagement and interaction.

Client Counselling for Lawyers: 1 Day Training in Ottawa