CONDUCTING A USABILITY TEST: 101

INNOVATION AND ENTREPRENEURSHIP

ZOOM VIDEO CONFERENCE SESSION - (Link will be sent via email to all participants)

Description: 

Congratulations, you landed your first user experience (UX) contract! It is now time to execute, and show your client value for their money. What you need to remember is this: it is all about listening, focusing on business goals and creating a collaborative process for your client can take action on those findings.

So, where do you start? In this Zoom Room, I will walk you through the most important steps to conducting usability tests that produce results, mainly:

• Understanding the business goals and writing a plan accordingly
• Understanding if a usability test is a right fit
• Deciding on the number of participants to test with and why
• Effectively recruiting participants
• Conducting the tests and delegating work
• Involving the client to take ownership and action on the findings

Let’s learn together, so you become unstoppable at providing value for your clients.

Facilitator: Anne-Marie Mulumba

Anne-Marie Mulumba is a designer, researcher and host of UX Sauna Sessions, a cozy user experience community in Montreal. She is building inclusive and accessible public services with the Canadian Digital Service (CDS), writing for the Black Professionals in Technology Network and completing a Bachelor of Fine Arts in Design at Concordia University.

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