CSPN CX Conference

CSPN CX Conference

Join us as we explore the CX of tomorrow.

By CSPN

Date and time

Wed, Jun 5, 2024 8:45 AM - 6:00 PM EDT

Location

Toronto Public Library - Toronto Reference Library

789 Yonge Street Toronto, ON M4W 2G8 Canada

Refund Policy

Refunds up to 30 days before event
Eventbrite's fee is nonrefundable.

Agenda

8:45 AM - 10:00 AM

Registration and Breakfast

10:00 AM - 12:00 PM

Speaker Sessions

Lunch, networking and exploring exhibitor booths

1:00 PM - 5:00 PM

Speaker Sessions

5:00 PM - 6:00 PM

Cocktail hour and networking

About this event

  • 9 hours 15 minutes

Join us for an immersive exploration of the ever-evolving landscape of customer experience (CX) at CSPN's CX Conference! We invite you to be a key contributor in shaping the dialogue around the future of CX.


Event Details

  • Date: Wednesday, June 5th, 2024
  • Time: 8:45am - 6:30 pm
  • Location: The Bram and Bluma Appel Salon at Toronto Reference Library
  • What's Included: Breakfast, lunch, cocktail hour, networking opportunities, speaker sessions, free giveaways, prize entry, and much more!


Why Should You Attend CSPN's CX Conference?

  • Network and Engage with Industry Leaders: Connect with a diverse audience of CX professionals and thought leaders.
  • Showcase Your Brand: Highlight your commitment to innovation and customer-centricity.
  • Gain Exposure: Get recognized among industry peers and potential clients.
  • Contribute to Advancement: Play a pivotal role in the evolution of CX practices and thought leadership.


Unmissable Session Topics

🚀AI and Tech in CX: Discover cutting-edge AI innovations reshaping the customer experience landscape.

💪Empowering Employees for Customer Success: Ignite passion and drive among your team for superior customer satisfaction.

🌟Leading the CX Revolution: Gain invaluable leadership insights from industry pioneers.

🛠️Redefining Customer Service: Elevate your service standards with innovative approaches and best practices.

📈Personal and Professional Advancement: Propel your career forward with expert guidance on growth and development strategies.

🌱Sustainable CX Strategies: Delve into eco-conscious practices revolutionizing the future of customer experience.

🔑Unlocking Success: Harnessing the Power of CX Benchmarks, KPIs, and OKRs.


Get Involved

Your insights and contributions are instrumental in making CSPN's CX Conference an unparalleled success. Let's work together to create an unforgettable event experience!

Opportunities for Collaboration

  • Sponsorship Packages: Tailored opportunities aligning with your brand's objectives and budget.
  • Thought Leadership Sessions: Host a session to position your brand as an authority in the CX space.
  • Branding and Visibility: Maximize exposure across our conference platforms.

If you're passionate about driving positive change in the CX landscape and eager to explore partnership opportunities, we'd love to hear from you! Reach out to chy[@]mycspn.com to express your interest and to discuss potential collaboration.

Frequently asked questions

Can I pay by invoice instead of purchasing my tickets here?

Yes! Please email us directly at info@mycspn.com along with your ticket requests (type and number of tickets) and we can invoice you directly.

Are food and beverages included in the ticket price?

Yes! Included with your ticket is breakfast, lunch, and a cocktail reception. Non-alcoholic beverages and (2) alcoholic drink tickets will also be included in your ticket price.

I have a newly launched book that I would love to promote, are you accepting speaker applications?

Yes, we are. For those interested, please reach out to info@mycspn.com with the headline "CX Conference Speaker Applicant" and tell us about yourself and your topic of interest.

I'm interested in exploring sponsorship opportunities for this event, how can I learn more?

We encourage any interested sponsors or in-kind sponsors to reach out to chy@mycspn.com to learn more about our sponsorship packages and how your brand can benefit from supporting our conference.

Can I get a discounted ticket if I am a member?

Yes! Active CSPN Community members receive a 10% discount off of our events, including the CX Conference. Please email us at info@mycspn.com to sign up for membership, and access member pricing for tickets.

Do you offer group discounts?

Yes! You can access these discounts by emailing us directly at info@mycspn.com to purchase your event tickets.

Tags

Organized by

CSPN

CSPN helps individuals and organizations achieve their business goals and set new standards through professional development, customized solutions and a powerful, expert network.

Our highly engaging and industry recognized customer service and leadership and designation training programs help individuals and organizations drive customer and employee engagement levels leading to personal achievement and business success.

Offering public training sessions and customized on-site solutions, our team of customer service experts and dynamic facilitators work with you to identify your needs, address your challenges and guide you to out-shine your competition by delivering consistent world class customer service.

CSPN offers public workshops, call centre assessments and customized solutions throughout Canada, Southern Ontario, and in the GTA including Toronto, Mississauga and York Region. CSPN is a government approved Canada-Ontario Job Grant training provider.

10% off applied
From $461.25