Customer Relationship Management (CRM) 101
Event Information
About this event
In this session designed for business owners and entrepreneurs, you’ll learn CRM fundamentals as well as how implementing a system for your business can help better target, nurture, and engage prospective and existing customers
Hosted by the Hamilton Digital Main Street Digital Service Squad, join marketing strategist, and owner of Greenlight Content Vanessa Green for a 1-hour session on the benefits of implementing a CRM system for your small business.
What you’ll learn in this session:
- The value a CRM provides to businesses
- How to use CRM data to improve your marketing and sales activities
- How a CRM can help target and convert leads
- What different systems are available (including free options)
- How to get implement a CRM for your business
- How a CRM works (including a live demo)
The session will begin promptly at 12:00 pm. If you are unable to attend, please cancel your registration via email or call 905-540-6400.
*** Registration is required. A Zoom link will be emailed to all registrants prior to the session.
Thank you.