Designing MOVE: Start with what Exists

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Location

Toronto City Hall, Committee Room 3

100 Queen Street West

Committee Room 3

Toronto, ON M5H 2N2

Canada

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Event description
How can you use design to create better services and products in government? Bring your a lunch and come learn!

About this Event

"The future of government transformation is better design"⁠—Lou Downe, GOV.UK

In this Lunch & Learn session, Code for Canada fellow, Pallavi will present a case study of the CRASH and FLOW redesign. She'll chart the journey of a research insight from a user, how the insight was then developed into a product feature, and iterated upon through usability testing.

Attendees will gain insight into:

  1. Creating a simple research plan, deciding what methodologies to use, and why
  2. Identifying and interviewing users (domain and technical interviews vs. user interviews)
  3. Synthesizing and making sense of qualitative data⁠—specifically the complex and tiered web of roles, departments, and data in government
  4. Defining the problem you’re trying to solve

Date and Time

Location

Toronto City Hall, Committee Room 3

100 Queen Street West

Committee Room 3

Toronto, ON M5H 2N2

Canada

View Map

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