Engaging While Explaining-How to Open an Interview

The Engage and Explain Phase of an Investigative Interview

This 75-minute webinar focuses on the critical moments between introductions and the free-recall prompt. These early moments directly influence the quantity and quality of information obtained.

Many interviews fail not because of poor questioning, but because the interviewee feels uncertain, guarded, or confused about the process. A clear and professional Engage and Explain phase reduces anxiety, builds trust, builds connection, and increases cooperation before any questions are asked.

You will learn how to:

- greet the interviewee

- explain the recording

- establish the purpose of the interview

- transfer control

- discuss ground rules

- explain your role

- outline your goals and objectives

- explain the investigative process

- explain the interview process

- explain the level of detail you seek

- transition smoothly into an effective free-recall prompt

Who this is for:

• Police and private investigators

• HR and workplace investigators

• Regulatory and compliance investigators