From Difficult to Collaborative Conversation

Overview

• Delivery method: Virtual

• Duration: 1.5 hrs

• Audience: All

Description

Communication in the workplace can be a difficult task for everyone. Difficult conversations may arise any time causing interpersonal conflicts between team members which will affect the work environment and productivity. However, avoiding these conversations can also lead to resentment, misunderstandings, and a lack of trust among employees.

This workshop will help you better understand the dynamics of difficult conversations, improve your communication skills, and gain new tools to engage collaborative conversations.

Objectives

By the end of the workshop participants will:

• understand the dynamics of difficult conversations

• develop their communications skills

• have new tools to have a collaborative conversation