iCARE User Training - Settlement Services Modules (Domestic & Pre-Arrival)

Course Description

This interactive session will provide iCARE users with instructions related to data entry demonstrations in the iCARE Settlement Modules and a question and answer period.

Who Should Attend

New iCARE users who have not received iCARE training and existing iCARE users requiring a review.

Delivery Method

Cisco Webex Webinars to share the facilitator’s computer screen visual and teleconferencing for the audio. In person sessions are offered when applicable.

Course Length

2 hours

Schedule

The iCARE User Training – Settlement Services Modules (English) session is offered on the 4th Monday of every month[1]. Session date and time are listed on the Eventbrite system in Eastern Standard Time (EST).

Agenda

1. iCARE Common Features
2. Data entry in the Needs Assets Assessment & Referrals module
3. Data entry in the Information & Orientation module
4. Data entry in the Employment Related Services module
5. Data entry in the Community Connections module
6. Data entry in the Case Managment module
7. Data entry in the SWIS module
8. Questions/Comments

Training Prerequisite

The prerequisite for attending all training is to review the following introductory documents found under the Resources tab in iCARE:

• Introduction to iCARE
• General Frequently Asked Questions

Navigate to the Resources tab in iCARE to locate Frequently Asked Questions (FAQs) documentation related to each module. Locate the FAQ document related to the training you are attending and review prior as well.

[1]Note that the schedule is subject to change based on trainer availability and statutory holidays. Please confirm the date and time during registration on the Eventbrite system.