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Managing Disruptive Behaviour

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Rodd Royalty

14 Capital Drive

Charlottetown, PE

Canada

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Event description

Description

Ideal for those interested in:

  • Increasing your skills in managing disruptive behaviour
  • Having a better understanding of what could be promoting disruptive behaviour.
  • How to provide difficult feedback
  • How to create a respectful workplace

Course Outcomes:

  • Understand of why managing disruptive behaviour has become relevant in today’s workplace
  • Surface unspoken assumptions and beliefs regarding the nature and management of disruptive behaviour
  • Distinguish between disruptive and non-disruptive behaviour
  • Understand the impact of disruptive behaviour
  • Identify elements of workplace/organizational culture which may influence/prompt disruptive behaviour
  • Identify three key components of a robust Code of Conduct and determine its effectiveness for ensuring workplace justice and for managing disruptive behaviour
  • Summarize CMPA’s experience with disruptive behaviour and its approach to supporting colleagues and medical leaders
  • Apply principles of fairness, compassion and accountability by using a staged approach for resolving incidents of disruptive behaviour
  • Discuss approaches and interventions for managing behavioural problems in the workplace
  • Prepare for and practice a “difficult” feedback conversation
  • Identify strategies for supporting personal resilience as a physician leader dealing with this complex workplace problem

Design prevention strategies to inculcate respectful professional behaviour in the workplace

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Date and Time

Location

Rodd Royalty

14 Capital Drive

Charlottetown, PE

Canada

View Map

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