Modern Healthcare in Industry: 1 Day Training in Ottawa
Overview
Group Discounts:
- Save 10% when registering 3 or more participants
- Save 15% when registering 10 or more participants
Duration: 1 Full Day (9:00 AM – 5:00 PM)
Delivery Mode: Classroom / In-Person Workshop
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate Provided
Refreshments: Lunch, tea/coffee, and snacks included
Course Overview
This course provides a clear understanding of how healthcare organizations function beyond basic medical knowledge. Participants learn about operations, regulations, quality systems, patient safety, and interdisciplinary teamwork in hospitals and industry settings. The workshop simplifies complex processes into easy explanations suitable for healthcare staff, supervisors, and professionals from non-clinical backgrounds. The session includes real examples, practical frameworks, and scenario-based learning to build confidence in understanding healthcare operations.
Learning Objectives
- Understand how healthcare systems and organizations operate
- Learn the basics of regulations, accreditation, and compliance
- Recognize the importance of interdisciplinary teamwork
- Understand workflows, patient flow, and operations
- Apply quality and safety concepts in daily work
- Identify roles and responsibilities across healthcare teams
- Build confidence in navigating healthcare industry expectations
Target Audience
- Healthcare assistants and support staff
- New healthcare workers and junior supervisors
- Non-clinical staff in hospitals or clinics
- Nursing, paramedical, and allied health trainees
- Professionals entering the healthcare industry
- Corporate or administrative teams supporting healthcare operations
Why Choose This Course?
This course gives a complete, simple, and practical understanding of how healthcare operates behind the scenes. It helps new and existing healthcare staff build confidence in workflows, quality, safety, teamwork, and regulatory expectations.
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Do you want your staff to understand healthcare operations clearly and consistently?
We offer fully customized in-house sessions for hospitals, clinics, labs, and education centers. The training can be aligned to your internal policies, workflows, and industry standards to build a strong and unified workforce.
📧 Contact us today to schedule a customized in-house, face-to-face session: info@catils.com
Good to know
Highlights
- 8 hours
- ages 18+
- In person
- Paid parking
Refund Policy
Location
Regus ON, Ottawa - Albert & Metcalfe
116 Albert Street Suite 200 & 300
Ph No: +1 469 666 9332 Ottawa, ON K1P 5G3 Canada
How do you want to get there?
Module 1: Overview of Modern Healthcare Systems
• Public vs private models and organizational structure • Core industry functions: clinical, admin, diagnostic, support • How different healthcare units integrate and collaborate • Icebreaker Activity
Module 2: Patient Flow & Operational Workflows
• Stages of patient movement across care settings • Department-to-department coordination during care • Intermediate view of support workflows (lab, imaging, pharmacy) • Activity
Module 3: Regulatory, Accreditation & Compliance
• Regulation and accreditation explained (basic → intermediate) • Documentation, auditing, reporting, and safety standards • Daily compliance responsibilities for staff • Role Play
Frequently asked questions
Organized by
Catils_inc
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