Navigating Emotions with Confidence

Masterclass: Navigating Emotions with Confidence

Presented by Melissa Landry, PCC – Professional Certified Coach & Faculty, Glasser Canada

Contrary to popular beliefs, working with emotions is not about being nice or soft. 

It’s about having the courage to have the conversations most other people avoid. 

As practitioners of Choice Theory, we know all behavior is purposeful… But beneath every behavior lies an emotional current… one that, when understood, can unlock deeper awareness and more effective choice.

Melissa brings over a decade of experience in coaching with leaders and their teams dealing with performance, engagement, conflict and everything in between. She integrates Choice Theory, Reality Therapy, and Emotional Intelligence to help people connect and lead with confidence, especially in the moments that matter most.

In this post-AGM Masterclass, Melissa invites you to deepen your understanding of feelings and strengthen your capacity to navigate emotional intensity in their work. You’ll explore the essential skills that allow you to stay grounded, connected, and confident in emotionally charged moments (without rescuing, fixing, or withdrawing).

Together, we’ll explore:

• The difference between emotions and feelings, and how this distinction expands our degree of control and opportunity for choice, both for ourselves and for our clients.
  
  
• Building emotional literacy to understand the rationality behind emotions and use emotional insights as valuable information in your conversations.
  
  
• Growing your capacity to stay emotionally present and connected, even when emotions are intense or uncomfortable. It’s time to stop being afraid of asking the feeling question and learn how to use it with confidence and skill.
  
  
• Knowing how to work with the back feeling wheel without getting stuck there. Melissa will share a practical technique that helps you gently guide clients from the feeling wheel toward the front thinking and acting wheels, while still honoring their emotional experience.

This 2-hour Masterclass blends fun activities, meaningful breakout discussions, and practical tools you can immediately integrate into your sessions. 

Expect a safe, engaging space to expand your confidence with emotions and discover how this approach deepens the practice of Choice Theory in real-world helping relationships.