Tourism & Wine Business Excellence – 1 Day Workshop in St. Catharines

Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session

Course Overview

This course is designed to help tourism operators, hotel managers, winery owners, and event planners enhance their skills in innovation, customer experience, and wine business management. You will explore strategic approaches to attract more visitors, develop unique offerings, and leverage the latest trends in the tourism and hospitality sector. The training emphasizes practical solutions, interactive sessions, and real-world case studies to help you stay competitive in the Niagara region’s tourism and viticulture industry.

Learning Objectives

By the end of this workshop, you will be able to:

• Implement innovative strategies to attract and retain visitors
• Optimize wine business operations for profitability
• Enhance customer engagement and experience effectively
• Plan and execute successful events within your tourism business
• Leverage digital marketing tools to boost brand visibility
• Develop strategic partnerships for sustainable growth

Target Audience

Tourism operators, hotel managers, winery owners, event planners

Why It’s the Right Fit for You:

Choosing this course means investing in practical, actionable skills tailored to the Niagara tourism and wine industry. You will gain insights into innovation, customer engagement, and operational excellence directly applicable to your business. Our expert-led sessions combine interactive learning, real-world examples, and industry best practices. You will leave equipped with strategies to enhance competitiveness, improve guest satisfaction, and increase revenue. Whether you manage a hotel, winery, or organize events, this course provides the tools to stand out in a growing market.

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Smart Savings for Groups

Register in groups: 3 + participants save 10% each, while 10+ participants save 15% each.

Looking to train your team without leaving your office?

We provide in-house training sessions customized to your organization’s needs. Our experts can tailor modules, exercises, and case studies to address your team’s specific challenges, ensuring maximum relevance and impact. Ask us how we can bring this 1-day workshop to your workplace and empower your staff with practical skills.

📧 Contact us today to schedule a customized in-house, face-to-face session: info@catils.com