Understanding Different Personalities for Better Collaboration

The Canadian Innovation Centre for Mental Health in the Workplace is proud to welcome Joanne Paquette from Telus Health to deliver the session below:

Understanding Different Personalities for Better Collaboration

Overview

Workplaces can produce high achievers and dynamic team players. They can also be places where employees become regularly frustrated or annoyed with co-workers.Developing techniques to address these challenging personality types can greatly increase staff’s morale and job satisfaction.

This seminar will look at the distinction between difficult behaviour and difficult people and provide participants with strategies to respond effectively to challenging situations with a focus on assertive communication.

At the end of this session, participants will be able to:

• Identify common types of difficult people.
• Understand people’s needs and motivations.
• Deal with difficult people.
• Recognize areas for personal development.

Presented by:

Joanne Paquette is an ICF Coach, Leadership Advisor, HR Consultant and Facilitator. She specializes in leadership development and emotional intelligence. She is an executive with over 25 years of experience managing Human Resources teams in both the public and private sectors, unionized and non-unionized work environments.

Targeted Audience:

All federal public servants at all levels.

Location:

Online - MS Teams

This session will be recorded. Note that only registered participants will receive the recording.

When:

Tuesday, January 27, 2026 - 1:30 p.m. to 2:30 p.m. Eastern Time

Registration Deadline: January 27, 2026 - 1:00 p.m. Eastern Time

1. If you require any accessibility features or accommodations to fully participate in this session, please send us an email at ICMH-CISM@ised-isde.gc.ca.

2. MS Teams connection information will be sent by eventbrite email reminders 24 hours, 2 hours and 10 minutes before the event. If you do not receive this information, please check your junk mail folder.

3. Participants are encouraged to review their departmental policies on the use of networks and video streaming.