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Usability Testing: A Way to Enhance Your PLEI Resources

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Law Foundation of BC

#1340 - 605 Robson Street

Vancouver, BC V6B 5J3

Canada

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In developing a public legal education and information resource, usability testing is an excellent way to learn about how people might use your resource and to improve its ease of use and effectiveness. There are several usability testing methods, many of which are increasingly affordable even on small projects. Upon completing this workshop, you will have an understanding of the range of methods in the usability testing toolbox and when to apply each method.

Moderator Phillip Djwa of Agentic Digital Media has extensive experience in helping clients get the most out of usability testing for digital initiatives. Phillip will be joined by panelists from PLEI organizations, sharing how they have used usability testing to enhance their PLEI resources.

  • Panelist Audrey Jun is a lawyer and the Clicklaw Program Coordinator at Courthouse Libraries BC. She manages the main Clicklaw website, working to connect people across the varied public legal education landscape in BC.
  • Panelist Nate Prosser is the Online Outreach Coordinator at the Legal Services Society. He works to improve LSS’ websites and develop new ways of delivering legal information online.
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Location

Law Foundation of BC

#1340 - 605 Robson Street

Vancouver, BC V6B 5J3

Canada

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