Conflict Management 1 Day Training in Sydney

Conflict Management 1 Day Training in Sydney

Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction.

By Academy for Pros

Select date and time

Thursday, November 14 · 9am - 5pm AEDT

Location

For venue details reach us at: info@academyforpros.com

PH: + 61(0) 2 80155605 Sydney, NSW 2000 Australia

Refund Policy

Refunds up to 7 days before event

Agenda

Science behind workplace conflicts

Understanding Human Behaviour

Different Personality Types

Conflict Management Styles

Conflict Management Strategies

Workplace Conflicts

Conflict Resolution Agreements

Working with difficult people

Relationship and reputation management

About this event

Certificate: Course Completion Certificate

Language: English

Duration: 1 Day

Credits: 8

Course Delivery: Classroom / Virtual / On-Site

Course Overview:

Disagreements, differences of opinion and conflicting perspectives on key issues inevitably arise in any context where people are working together.

Research has shown that workplace conflicts can become highly destructive. Negative emotions may be stirred up, poisoning team morale, creating stress and destroying relationships.

Conflict may emerge between managers and their staff, between team members or departments.

Conflict may be expressed openly, but it may also be hidden, in the form of irritation, resentment, loss of morale and lack of commitment. Hidden conflict is easy to miss and therefore can be particularly damaging.

Ultimately, this is likely to have an adverse effect on team and company performance, costing time and money.

It is therefore vital to manage conflict constructively.

As an team member and leader, your ability to deal with and resolve conflicts defines your success in the longer term.

Our one day workshop in Conflict Management and Communication Skills immerses you in the most advanced conflict management tools, strategies and practices applicable today. You will gain hands on practice on proven frameworks, go through simulations and exercises that will train you to be highly effective professional and leader, starting day one.

Target Audience:

Anybody who is interested in learning Conflict Management Skills

Learning Objectives:

  • Getting a handle on and gaining insights into your conflict management style through self-assessments (TKI®).
  • Role playing to practice techniques and new skills in a safe environment.
  • Proven best practices for approaching conflict management.
  • Practices for resolving conflict as a third party mediator.
  • Scientifically validated frameworks on effective communication in stressful situations.
  • Transferring your learning back to your work environment using job aids, templates and other resources.

How You Will Benefit

  • Build trust and credibility with colleagues and team members
  • Leverage potential conflict situations as opportunities for critical conversations that enhance work relationships.
  • Gain confidence in holding difficult conversations calmly and assertively.
  • Manage difficult situations proactively.
  • Increase your effectiveness in managing conflict.
  • See growth in your overall performance

Prerequisites:

None

Course Materials:

Attendees will receive a course manual with presentation slides and reference materials.

Technical Requirements:

For eBooks:

Internet for downloading the eBook

Laptop, tablet, Smartphone, eReader (No Kindle)

Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)

eBook download and activation instructions

Agenda:

1) Science behind workplace conflicts

2) Understanding Human Behavior

3) Different Personality Types

4) Conflict Management Styles

5) Conflict Management Strategies

6) Workplace Conflicts

7) Conflict Resolution Agreements

8) Working with difficult people

9) Relationship and reputation management

Certification:

Once after the training we will provide you the course completion certificate.

Note:

However, catering to the demands of busy professionals, our virtual training programs are as effective as face-to-face learning. Reach us at info@academyforpros.com for dates and details of Instructor Led Live Virtual Sessions.

If you would like to get this course customized and delivered exclusively for your group, we have an On-Site Training Option you can reach us at info@academyforpros.com for more details about on-site or corporate training.

Offers:

Groups of 3 people 10% Discount

Groups of 5 people 15% Discount

Groups of 10 people 20% Discount

Frequently asked questions

What Does Academy for Pros provide me on the day of the course?

We provide Course Materials, Course Completion Certificate and Refreshements

What experience does Instructor has?

All our Instructors are Certified & Industry Experts and they have years of experience in the same filed.

Do you provide a group discount for classroom training programs?

We do Provide Group Discounts such as 10% for group of 3, 15% for group of 5 and 20% for the group of 10 people.

If I cancel my Enrollment, how can I claim my Refund?

You can request a refund by sending an email to info@academyforpros.com and within 7 working days you get your money back.

Does this course includes exam?

This course does not include exams as this is non-certifications course. once after the training we provide course completion certificate with each credit per hour (SEU,s or PDU’s)

Organized by

We deliver training solutions to Corporate, Government Agencies, Public sectors, Multinational organizations and Private Individuals. Our Primary focus is to train in a wide range of areas from IT Technical, Personal Development, Human Resources and Management Courses to Project, Program and IT Service Management.

We have most experienced trainers in the Industry. Our Trainers are highly skilled in their subject areas and are uniquely positioned to provide participants with deep industry experience. They are motivated to transfer knowledge through practical support post and pre-training to provide participants with additional support outside the classroom.

From A$688.50