Creative Problem Solving and Decision Making Training in Kansas City, MO

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Early bird discount

Creative Problem Solving and Decision Making Training in Kansas City, MO

Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction.

By Academy for Pros

When and where

Date and time

Thursday, July 20 · 9am - 5pm CDT


For venue details reach us at: +1 469 666 9332 Kansas City, MO 64108

Refund Policy

Refunds up to 7 days before event

About this event

  • 8 hours
  • Mobile eTicket

Certificate: Course Completion Certificate Language: English

Duration: 2 Days Credits: 16

Course Delivery: Classroom/ Virtual/On-site

Course Overview:

This highly interactive workshop introduces a variety of creative problem solving and decision making tools and techniques. Participants will learn to analyze problems, generate creative solutions, and decide which solution most closely matches their needs. In addition to the numerous activities and exercises throughout the training where participants get to practice the different tools and techniques learned, they will also apply the learning and their problem solving skills on an interesting case study that will take them back to the days of Ancient Egypt and building the great pyramids.

Target Audience:

Employees at all levels.

Learning Objectives:

After completing this course, delegates will be able to:

Apply a four step process to systematically solve problems and decide on appropriate solutions.

Use methods and tools (systematic process and fishbone diagramming) to discover the underlying cause of a problem.

Use brainstorming, and several other creative thinking techniques to generate possible solutions to the problem.

Identify the best choice from various options.

Use the following decision making techniques: Pro/Con, Force Field Analysis, Decision Matrix, Feasibility/Capability Analysis, and Cost/Benefit Analysis.

Create an Action Plan to implement the appropriate solution


There are no formal prerequisites.

Course Materials:

Students will receive a course manual with presentation slides and reference materials.

Technical Requirements:

For eBooks:

Internet for downloading the eBook

Laptop, tablet, Smartphone, eReader (No Kindle)

Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)

eBook download and activation instructions


Module One: Define the problem:

Find out your problem solving style (Self-assessment).

Systematic Problem Definition (6 Basic Questions).

Systematic Problem Definition (Grid).

Fish Bone Diagrams / Ishikawa/ Cause and Effect diagrams.

Module Two: Find Creative Solutions using creativity tools:


Reverse Brainstorming.


Mind Mapping.

Module Three: Evaluate and Select solution:

Pro’s and Con’s.

Force field analysis.

Decision Matrix.

Cost/Benefit Analysis.

Feasibility/Capability Analysis.

Module Four: Implement solution and create an action plan:

Create an action plan.

Break solution into action steps.

Prioritize actions and assign roles.

Follow-up at milestones.


Once after the training you receive course completion certificate from Academy for Pros

About the organizer

Organized by
Academy for Pros

We deliver training solutions to Corporate, Government Agencies, Public sectors, Multinational organizations and Private Individuals. Our Primary focus is to train in a wide range of areas from IT Technical, Personal Development, Human Resources and Management Courses to Project, Program and IT Service Management.

We have most experienced trainers in the Industry. Our Trainers are highly skilled in their subject areas and are uniquely positioned to provide participants with deep industry experience. They are motivated to transfer knowledge through practical support post and pre-training to provide participants with additional support outside the classroom.