Course DescriptionWhy can’t Bob and Mary just get along!
Leaders in the K-12 sector are often called on to intervene and resolve issues between staff who report to them. Doing so effectively requires assessing the situation, creating a safe environment and facilitating a problem-solving process between the parties.
This course will provide you with the basic concepts, skills and approaches needed to assist others to resolve issues and work more productively together. You will learn how to lead others through a practical, collaborative process for identifying shared interests, resolving conflict and attaining mutually satisfactory outcomes. You will have opportunities to practice in a simulated environment to hone your conflict conversation facilitation skills.
Text & Resource Materials
Any course manuals or course material will be provided to you on the first day of class.
Instructors
Raj Dhasi, M.A., B.A., C.R.C., Justice Institute of BC
As a leading expert in conflict resolution, Raj has been providing invaluable intervention services to workplace organizations, school districts, families, and communities for over 20 years. Raj specializes in assessing and resolving complex multi-layer conflicts, with a keen attention to politics race, privilege, and intersectionality. She brings a toolbox full of intervention approaches including mediation, leadership and communication coaching, group facilitation, training and restorative justice processes. In addition to working in private practice, Raj is also a faculty member at the Justice Institute of B.C., Centre for Conflict Resolution. Raj holds a specialized degree in Adult Education, a Master’s degree in Organizational Conflict Analysis and Management, is currently completing her Doctorate in Social Sciences. As a skilled practitioner Raj brings a blend of empathy, spirit, and strategic thinking to each and every client.
Sonia Lachar, Executive Director, Labour Relations, BCPSEA
Sonia is our Executive Director, Labour Relations (Liaison Services). She joined the BCPSEA team as Director, Labour Relations in July 2021, and has extensive labour and employee relations experience including Senior HR Manager at UBC, HR Director for the District of Squamish, Labour Relations Manager/Team Lead for nine years with the BC Nurses’ Union, and an HR Consultant with the City of Vancouver. Sonia has her Master of Industrial Relations from Queen’s University, a Bachelor of Business Administration, Human Resources Certificate from BCIT and her CPHR (Chartered Professional in Human Resources) designation and completed an Executive Coaching Certificate from Royal Roads University in November 2021. Sonia is also a sessional instructor at Simon Fraser University and teaches Labour and Employment Relations. She has taught Human Resources and Labour Relations at BCIT and KPU.
QuestionsIf you have any questions, please contact Donna Verones at 604.730.4501 or donnav@bcpsea.bc.ca