Question 1

How does the day tour work? Where do we start?

Accepted Answer

This is a self-guided tour. You can start at any of the nine gardens or our headquarters at the Niagara Pumphouse Arts Centre . You will need to show your Eventbrite ticket to get a hand stamp and  guide with the map of gardens. With your hand stamp, you can view the gardens in any order you wish.

Question 2

Where can I park?

Accepted Answer

Parking details for the individual gardens are available in the guide so you can plan your route accordingly. There will be a link to download a pdf of the guide with the map on the website.

Question 3

Can I buy tickets at the event?

Accepted Answer

We are encouraging people to buy tickets online. However, there will be an opportunity to buy tickets at each garden with cash only on the day of the tour . The cost on the day will be $35.

Question 4

What if I have limited mobility?

Accepted Answer

Unfortunately, some parts of the garden may have uneven terrain and steps, making them challenging for people with limited mobility. Please email us in advance to discuss any accessibility concerns  gardentour@notlhortsociety.com

Question 5

What's the refund policy?

Accepted Answer

There are no refunds but your donation will benefit local projects.

Question 6

What should I wear?

Accepted Answer

We recommend wearing comfortable clothing and sturdy walking shoes suitable for outdoor terrain. Additionally, consider bringing a hat and sunscreen for sun protection.

Question 7

Can I bring my children?

Accepted Answer

Absolutely! Children are welcome to come on the garden tour,  but we ask that they are well supervised. Children 12 and under are FREE.

Question 8

Can I bring my pet?

Accepted Answer

With the exception of service animals, we kindly request that pets remain outside the garden property or at home to ensure the comfort and safety of all tour visitors.

Question 9

Can I take photos of the garden?

Accepted Answer

Of course! We encourage visitors to capture the beauty of the gardens. However, please be mindful of other visitors and the homeowner’s privacy.

Question 10

What happens in case of inclement weather?

Accepted Answer

The garden tour will proceed rain or shine.

Question 11

Will there be washrooms available?

Accepted Answer

Yes, there are public restroom facilities in the main parking areas in Niagara on the Lake, also there are washrooms available at our headquarters at the Niagara Pumphouse Arts Centre. Unfortunately, washrooms will not be available at homeowner gardens.

Question 12

Is food or drink available for purchase?

Accepted Answer

Yes, light refreshments will be available for purchase at the Niagara Pumphouse Arts Centre.

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