Question 1

Q: What payment methods are accepted at the event?

Accepted Answer

A: We accept debit and credit cards, as well as cash. ATMs are not in the park. An ATM is available at CIBC at the corner of  Lakeshore and Stavebank.

Question 2

Q: What happens if it rains?

Accepted Answer

A: The festival is a rain or shine event.

Question 3

Q: Can I bring my children to the ticketed stage area?

Accepted Answer

A: Yes, children 12 and under are admitted free when accompanied by an adult.

Question 4

Q: I purchased tickets to the Bourbon Street Tent. Can I invite my friends to come sit with me?

Accepted Answer

A: Only those who have purchased a ticket for the Bourbon Street tent can enter the tented area. There is limited seating in this area, and we want to ensure that all ticket buyers are receiving the extra benefits that they paid for.

Question 5

Q: What else should I bring?

Accepted Answer

A: For General Admission tickets please bring your own blanket and/or lawn chair if you wish to sit down. If the day is sunny, bring a hat and sunscreen. If the day looks grey, bring an umbrella. Please feel free to bring an empty reusable water bottle. We have a fresh water source available.

Question 6

Q: Is there parking available?

Accepted Answer

A: Port Credit Arena parking is closed to the public during the festival. Located at Port Credit Memorial Park (40 Lakeshore Road East), there is limited parking at the municipal lot at the library off Stavebank, and there are municipal lots south of Lakeshore. There is free underground parking acce

Question 7

Q: Do you have disabled parking?

Accepted Answer

A: Yes, there are designated disabled parking spots (requires a permit) located in the library and arena parking lots.

Question 8

Q: How or where do I enter Memorial Park?

Accepted Answer

A: During the Festival, the grounds are accessed through 2 entrances: 1. Lakeshore Road East entrance, 2. Entrance at the bottom of the parking lot at the Arena.

Question 9

Q: I have mobility challenges, can the festival assist me?

Accepted Answer

A:  Yes, you can pre-arrange a ride from on one of our golf cart drivers. Please call our hotline at:  416-770-4374 to arrange assistance.

Question 10

Q: Do you have disabled washrooms?

Accepted Answer

A: Yes, there are disabled washrooms throughout the park.

Question 11

Q: Can I purchase food?

Accepted Answer

A: We have many food vendors in the south-end of the park in our Vendor Village all offering a variety of food.

Question 12

Q: If I want a break from the music, where can I go?

Accepted Answer

A: The festival has a quiet zone behind the Tim Hortons Coffee Truck with picnic benches where you can take a break from the four stages.

Question 13

Q: What are the Park Rules?

Accepted Answer

A: No smoking of any kind, including vaping, in Memorial Park. 
No outside alcohol. 
No fireworks. 
No bike riding. 
No skateboarding, hoverboards, or Segways. 
Do not leave children unattended.
No outside food or beverages (Please feel free to bring a reusable water bot

Question 14

Q: Can I bring my pet?

Accepted Answer

Only service animals are allowed inside during the event. Proof via ID or a letter from a healthcare practitioner may be required for Emotional Support Animals.  No proof is necessary if it is visibly evident that the customer has disability and  relies on the animal.

Question 15

Q: What if I suddenly become ill?

Accepted Answer

A: You may seek assistance from a volunteer or make your way to the St. John Ambulance tent located inside the gate by the Port Credit Arena entrance to the Park, where paramedics will assist you.

Question 16

Q: How do I get there?

Accepted Answer

A: There is a Go Train station located right by the park. There is a MiWay bus stop in front of the Port Credit Library at the main entrance area to the park, which includes bicycle parking as well.

Question 17

Q: We need a place to stay overnight. Do you have hotel recommendations?

Accepted Answer

A: Yes, We have partnered with a few hotels in the area offering limited time discounts for our festival goers! Visit our website on the Plan Your Stay page. www.southsideshuffle.ca/planyourvisit

Question 18

Q: Can I get a refund?

Accepted Answer

A: All tickets sales are final- No refunds

Question 19

Will Photographs and/or video will be taken during this event?

Accepted Answer

Yes. By taking part in this event you grant the event organizers full rights to use the images resulting from the photography/video filming, and any reproductions or adaptations of the images for fundraising, publicity or other purposes.

Question 20

Can I buy a ticket for someone else as a gift.

Accepted Answer

Yes- See details in the above event descriptions ⬆️

28th Annual Tim Hortons Southside Shuffle Blues & Jazz Festival

Lineup

Kim Mitchell

Blackberry Smoke

Jack De Keyzer

Steve Marriner

Jon Hines

Cheryl Lescom & the Tucson Choir Boys

Good to know

Location

Port Credit Memorial Park

How do you want to get there?

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