THRIVE: People Leaders Workshop Series – Caring for Others

Supporting a team member who may be struggling can be difficult. Learn practical ways to start supportive conversations and build trust.

When someone on your team doesn’t seem like themselves and appears to be struggling, how confident do you feel approaching the conversation? This 90-minute virtual session focuses on the leadership behaviours and communication approaches that strengthen trust, openness, and psychological safety in the workplace. Participants will explore how to recognize early behavioural, emotional, and performance changes, approach supportive conversations with confidence, and understand the role leaders play in connecting workers to appropriate supports when additional assistance is needed.

Through practical examples and applied reflection, leaders will build confidence in responding thoughtfully and consistently when concerns arise, helping foster team environments where support is visible, accessible, and normalized.

By the end of the session, participants will:

• Recognize common behavioural, emotional, and performance signs of worker distress.
• Use active listening to build trust and openness.
• Support psychologically safe conversations with workers showing signs of mental health decline.
• Become familiar with go2HR and community mental health supports available to assist workers.

Meet Our Facilitator:

Beata Chami (she/her) is a Psychological Health and Safety Consultant at go2HR. She supports BC’s tourism and hospitality employers in building psychologically healthy and safe workplaces through consulting, training, and leadership development.

Beata brings extensive experience in organizational wellness and risk reduction, helping teams strengthen communication, manage psychosocial hazards, and create cultures where employees can thrive. Her evidence-based approach combines practical tools with empathy and industry insight to support safer and stronger workplaces across BC.

Please note this session is limited to 30 participants- register now to secure your place.