Chris Gillis

“Fine Pairings” Enhancing the Customer Experience Beyond Food & Drink

Invest Whitby

Join Invest Whitby for an evening of learning and networking focused on elevating the customer experience across sectors.

244 Brock St S

Whitby Local Business Week 2026

Whitby Local Business Week is a week‑long celebration of local business and entrepreneurship, hosted by Invest Whitby. The week features a series of curated events designed to help businesses learn, connect, and engage.

Chris Gillis, Manager of Applied Research Business Development at the Durham College Centre for Craft Beverage Innovation, will lead a talk on “Fine Pairings”—exploring how businesses can think beyond traditional food and drink pairings to enhance the overall customer experience.The session will explore topics such as:<ul><li>Pairing products with environment, service, storytelling, and design</li></ul><ul><li>Creating memorable, multi‑sensory customer experiences</li></ul><ul><li>Applying experiential concepts across retail, hospitality, wellness, and service‑based businesses</li></ul>The presentation will be followed by networking, providing an opportunity for attendees to connect and discuss how these concepts can be applied within their own businesses.

“Fine Pairings” Enhancing the Customer Experience Beyond Food & Drink

More events from Invest Whitby

Discover more events from Invest Whitby, from Business to other experiences you might love.

Still looking for the right event?

Explore all events in Whitby and filter by date, category, and more to find the perfect fit.

“Fine Pairings” Enhancing the Customer Experience Beyond Food & Drink

More events from Invest Whitby

Discover more events from Invest Whitby, from Business to other experiences you might love.

You might also like...

Browse more events with different dates, prices, and formats to find your next great experience.

Still looking for the right event?

Explore all events in Whitby and filter by date, category, and more to find the perfect fit.