Question 1

Can I register to more than 1 workshop?

Accepted Answer

You should register to 1 workshop only as all 3 workshops are the same. Please choose the time that woks best for you.

Question 2

Is this event free?

Accepted Answer

There is a $5 fee (taxes included) which covers your spot and the cost of the workshop materials

Question 3

Is this event refundable?

Accepted Answer

This is a non-refundable event unless cancelled by Zebra Pen Canada

Question 4

Is my spot transferrable?

Accepted Answer

Yes if you have paid for the event however you are unable to attend it, feel free to provide a friend/family member with your confirmation

Question 5

I have purchased the ticket but I have not received any confirmation yet

Accepted Answer

Please contact Zebra Pen customer service team via email cscanada@zebrapen.ca. Provide them with all the information you have and they will get back to you within 48 hours (business days).

Question 6

Why am I unable to purchase a ticket?

Accepted Answer

The event is fully booked.

Question 7

Do I need to bring my confirmation to the workshop?

Accepted Answer

We anticipate the event will be fully booked soon. As a result, please bring in your confirmation so we can ensure all attendees have indeed registered for the event.

Question 8

What should I bring with me to the event?

Accepted Answer

Please bring your event confirmation, a card to make product purchases (if you desire to) and a great smile :)

Question 9

Can I bring my child, spouse or a friend with me?

Accepted Answer

Unless they have also registered for the event, additional guests are not permitted.

Question 10

If Zebra Pen cancels the event, how do I get my refund back?

Accepted Answer

In the event of unforeseen circumstances and we have to cancel this event,  we will contact everyone directly to ensure they receive their money back. Since your information is provided to us on the registration form. Please ensure the information provided is accurate!

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Zentangle Holiday Workshop by Zebra Pen

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