2019 WOW Customer Experience Retail Monitor

Leger

We are pleased to invite you to the unveiling of the 10th annual WOW Customer Experience Index for Retailers in Canada!

St. James Cathedral Centre

This year consumers have not only ranked their in-store shopping experiences, but also their online experiences. Come and see which retailers are delivering that WOW customer experience. We are pleased to also have Eric Matusiak, Partner at BDO Canada &amp; National Retail Leader joining us to share the latest Retail Trends. This exclusive presentation will include the following topics:<ul><li>2019 Retail Trends – shared by our guest speaker Eric Matusiak (BDO)</li><li>Reveal of the top in-store retail experiences in Ontario</li><li>Reveal of the best website experiences in Canada</li><li>Changes in the factors driving in-store experiences</li></ul>A not-to-be-missed networking event for the retail industry!

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2019 WOW Customer Experience Retail Monitor

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2019 WOW Customer Experience Retail Monitor

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