Question 1

Is this an escape room?

Accepted Answer

This is an outdoor escape room. It has all the challenges, story and excitement that your would expect of an escape room, but played outdoors, where we are not bound to four small walls.

Question 2

Is there an actor in the game?

Accepted Answer

Yes! Special Officer A. Gent will meet you in person at the start point, and will be your guide throughout. He won't be present the whole time, but you will rendezvous with him throughout.

Question 3

Where does the game start?

Accepted Answer

The starting point is Parc Duluth-Laval on Rue Duluth. GPS co-ordinates 45°31'09.6"N 73°34'37.6"W. https://maps.app.goo.gl/7qyTCtNyYassxzEg9

Question 4

Can I get the bus to the start?

Accepted Answer

Yes. The 30 or 361 stop at St. Denis / Duluth. The 29 stops at Rachel / De l'Hôtel-de-Ville. Or the 29, 55 or 363 stops at Saint-Laurent / Duluth. All stops are less than a five minute walk to the starting location.

Question 5

Can I drive to the start?

Accepted Answer

Yes. The nearest parking lot is SPAQ on Roy. Then it is a 10 minute walk to the starting point.

Question 6

Can I cycle to the start?

Accepted Answer

Yes. There are secure bicycle racks and a BIXI dock at the starting point.

Question 7

Can I helicopter to the start?

Accepted Answer

Yes. The nearest public helicopter parking is at Montréal-Pierre Elliott Trudeau International Airport. It's then just a 4h 36m walk to the start point.

Question 8

Is the game wheelchair/mobility scooter accessible?

Accepted Answer

Yes. We have designed the route to be entirely step free and and with no need to go over grass or soft terrain.

Question 9

Is the game difficult?

Accepted Answer

No. The game has been designed to be accessible and fun for as wide a range of people as possible. We want you to have a good time, and not stuck, frustrated with a seemingly unsolvable problem. If you do get stuck, assistance is available.

Question 10

How long does the game last?

Accepted Answer

1.5 to 2 hours, depending on your walking speed and puzzle solving abilities.

Question 11

What happens if we get stuck on a puzzle or lost?

Accepted Answer

Special Officer A. Gent will be available to call at anytime during the game. Should you have any difficulties you'll be able to reach out to him for assistance.

Question 12

Can I take photos during the experience?

Accepted Answer

Yes. Feel free to take as many pictures as you want, and share them with your friends and family.

Question 13

Is the game suitable for children?

Accepted Answer

Yes, for ages 8 and up. Please inform us if young children will be present, as we'll make some modifications to the game content to make it suitable (though no less fun).  We do insist that children under the age of 18 be accompanied by an adult throughout.

Question 14

How does the Street Art Scavenger Hunt work?

Accepted Answer

At the start of the game, your children will each be given some images of street art that they can hunt for. As they find each one, they can write a short comment on what they think of the art. Please let us know in advance how many players on your team are children.

Question 15

How does the promotional offer work?

Accepted Answer

After you decipher the code word, enter it in to the Promo Code box when selecting your ticket. Only one Promo Code can be used per purchase. HINT: The first letter is E!

Question 16

What happens if the weather is very bad?

Accepted Answer

If there is light rain the game will proceed as normal. If the forecast is due to be bad then you may reschedule your booking at no additional cost but you must notify us within 2 hours of the game start. We want you to have a good time, and walking around in heavy rain isn't going to achieve that.

Question 17

Can we start at a date/time not listed?

Accepted Answer

Maybe. Use the contact button below to e-mail us with the date and time that you want to begin, and we'll do our best to accommodate you.

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