Achieving Success: Mastering Performance Conversations

Office of the Ombud-ISED / Bureau de l'Ombud-ISDE

The workshop is reserved for employees of Innovation, Science and Economic Development (ISED) Canada!

Overview<ul><li>Delivery method: Virtual</li></ul><ul><li>Duration: 2 hrs</li></ul><ul><li>Audience: Managers, All</li></ul> DescriptionIn the workplace and in life, we frequently need to have challenging conversations that can cause us to feel uneasy or anxious. Performance conversations are just one type of potentially difficult conversations that can increase pressure and stress and lead to conflict. Nevertheless, a performance management conversation is necessary for personal and organizational development and a unique opportunity for managers and employees to better know and understand one another’s needs and expectations. Join us to learn some practical techniques to turn difficult performance conversations and other sensitive topics into collaborative ones that strengthen relationships, mutual understanding and teamwork. ObjectivesAt the end of this session, the participants will be able to:<ul><li>Better understand challenges related to this type of conversation</li></ul><ul><li>Know fundamental keys to successful conversations aimed at improving work performance</li></ul><ul><li>Develop skills and comfort level to lead performance management discussions</li></ul>

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