Question 1

What is your refund policy?

Accepted Answer

Workshop participants can receive a full refund up to 30 days after the ticket is purchased. To obtain a refund, email office@compost.bc.ca. Beyond 30 days, you cannot receive a refund nor switch your ticket to a different workshop.

Question 2

What happens if I am unable to attend this workshop?

Accepted Answer

Please email office@compost.bc.ca to let us know you are no longer able to attend. If you purchased your ticket within 30 days of the cancellation, you can receive a refund.

Question 3

Where will this workshop be held?

Accepted Answer

The workshop will be held in the Compost Education Centre’s minimally heated Strawbale learning classroom. Some portions of the workshop may be in the Compost Education Centre’s teaching gardens. The pathways are comprised of woodchips. Please dress accordingly for weather.

Question 4

Is the event location wheelchair accessible?

Accepted Answer

The pathways at the CEC’s gardens are comprised of woodchips. There are three steps to get into the retail/office building. The strawbale classroom is accessed via a wooden ramp and has a wide double door and a ramp leading up to it, there is a lip in the doorway. Once inside everything is flat.

Question 5

Is there a washroom at the event location and is it accessible?

Accepted Answer

There is a single-stall gender neutral washroom on site. The washroom is not wheelchair accessible. There is a steep ramp from the wood chip pathway onto the washroom boardwalk, and a 2-inch step up from the washroom boardwalk into the washroom.

Question 6

Will there be seating during the workshop?

Accepted Answer

Yes, there will be seating available for each participant.

Question 7

How do I get to the Compost Education Centre?

Accepted Answer

The Compost Education Centre is located at 1216 North Park St. The closest bus stops are: 
Pandora Ave at Chambers St, Cook St at Balmoral Rd, Fernwood Rd at Grant St, and Bay St at Cedar Hill. The Compost Education Centre is accessible by bicycle, and there is ample bike parking available.

Question 8

Where should I park?

Accepted Answer

There is bicycle parking just inside the gate. Car parking is limited:
•	Three 2-hour parking spots at Haegert Park
•	On Saturdays, at the Victoria High School parking lots off Grant St and Gladstone Ave. 
•	Unrestricted parking is available on some sections of Pembroke street.

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