Managing Disruptive Behaviour Webinar

Doctors Nova Scotia

Registration is open to Doctors Nova Scotia members only.

Managing Disruptive Behaviour
Dealing with—and resolving—disruptive behaviour

Registration is open to Doctors Nova Scotia members only.Managing Disruptive BehaviourDealing with—and resolving—disruptive behaviourDoctors Nova Scotia and Joule, a Canadian Medical Association company, are pleased to offer a customized virtual Physicians Leadership Institute (PLI) course, &quot;Managing Disruptive Behaviour&quot;, via webinar on Nov 20 -22, 1 - 5 pm each day.The Canadian Medical Protective Association deﬁnes disruptive behaviour as inappropriate conduct on behalf of a physician with the potential to interfere with the delivery of quality health care. It can include abusive language, outbursts of anger or unwarranted physician force, among other things. This course is designed to help physician leaders and executives understand the signs of disruptive behavior and how to deal with it from both an individual and systems perspective.Physician Leadership Institute courses are designed especially for physicians. Doctors Nova Scotia has subsidized 60% of the program costs for participants. There are only 30 seats available; registration is on a first-come, first-served basis.  Please note: The PLI offering may be cancelled if the minimum number of seats is not filled.Participants must attend all 3 days.Day 1 - 1:00 pm - 5:00 pm ANDDay 2 - 1:00 pm - 5:00 pm ANDDay 3 - 1:00 pm - 5:00 pmCost: $1,000 + HST This course has mandatory pre-course work that must be completed in advance of the course. Participants will receive CME credits for completing the pre-course assignments.Return on investment: <ul><li>Explain why managing disruptive behaviour has become relevant in today’s workplace</li><li>Surface unspoken assumptions and beliefs regarding the nature and management of disruptive behaviour</li><li>Distinguish between disruptive and non-disruptive behaviour</li><li>Understand the impact of disruptive behaviour</li><li>Identify elements of workplace/organizational culture which may inﬂuence/prompt disruptive behaviour</li><li>Identify three key components of a robust Code of Conduct and determine its eﬀectiveness for ensuring workplace justice and for managing disruptive behaviour</li><li>Summarize national trends regarding disruptive behaviour</li><li>Discuss an approach to supporting colleagues and medical leaders</li><li>Apply principles of fairness, compassion and accountability by using a staged approach for resolving incidents of disruptive behaviour</li><li>Discuss approaches and interventions for managing behavioural problems in the workplace</li><li>Prepare for and practice a “diﬃcult” feedback conversation</li></ul>

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Managing Disruptive Behaviour Webinar

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Managing Disruptive Behaviour Webinar

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