Question 1

What is the closest TTC stop and parking lot to the tour's starting location?

Accepted Answer

The nearest TTC Stop is TMU Station, accessible by taking the Line 1 subway, the 505 Dundas streetcar, or busses 19 or 97. The nearest Green P parking lot is on site at 20 Dundas Square.

Question 2

What if I'm running late for a tour?

Accepted Answer

If you're running late for a tour and the tour has already left the starting location, look for the Heritage Toronto flag and group around the start location. You can also call us at (647) 542-3450.

Question 3

What if it's raining?

Accepted Answer

Tours run rain or shine, so feel free to bring your umbrella or other rain gear. We will contact you if a tour is cancelled.

Question 4

How can I give feedback about the tour?

Accepted Answer

After the tour, you will receive a post-tour survey through an Eventbrite email. Please feel free to fill out the survey and give us feedback about your tour experience!

Question 5

What should I wear/bring for a tour?

Accepted Answer

We recommend wearing comfortable walking shoes and considering bringing sunscreen and water to make your tour as enjoyable as possible.

Question 6

Will we be standing the whole time?

Accepted Answer

As a walking tour, there are limited opportunities to sit throughout the tour and participants will be standing/walking for the majority of the tour, although there may be benches and ledges along the way! Please do not hesitate to reach out to us if you have any questions about accessibility.

Question 7

What is your refund and/or transfer policy?

Accepted Answer

We cannot provide refunds unless we have to cancel the tour. If before the tour you realize you cannot attend, you can transfer your ticket to another Heritage Toronto tour of the same price.

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