Root Cause Analysis & Problem-Solving: 1 Day Training in Ottawa
Master 5 Whys, Fishbone, Pareto, fault tree analysis, CAPA, and RCA documentation to solve recurring organizational problems effectively.
Group Discounts:
- Save 10% when registering 3 or more participants
- Save 15% when registering 10 or more participants
Good to know
Highlights
- ages 18+
- In person
- Paid parking
Refund Policy
Location
Regus ON, Ottawa - Albert & Metcalfe
116 Albert Street Suite 200 & 300
Ph No: +1 469 666 9332 Ottawa, ON K1P 5G3
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Agenda
Module 1: Foundations of RCA & Problem Frameworks
• Understand RCA principles and when to use structured problem-solving • Identify symptoms vs. true root causes • Explore incident triggers and failure patterns • Icebreaker
Module 2: 5 Whys Deep-Dive for System-Level Issues
• Apply iterative questioning to uncover hidden cause chains • Link 5 Whys to corrective action development • Recognize common failure traps in RCA questioning • Case Study
Module 3: Fishbone (Ishikawa) Diagram Application
• Build cause categories: Methods, Machines, People, Process, Environment • Analyze multi-factorial problems using structured visualization • Validate cause clusters with data-driven evidence • Activity