Question 1

Is this course live or self-paced?

Accepted Answer

This is an online self-paced course, allowing you to study at a time and pace that suits you. A weekly Live Onboarding session is also included to help you get started.

Question 2

How will I access the course?

Accepted Answer

After completing your purchase, your course access will be set up within 48 hours. Your login details will be sent to you by email.

Question 3

How long does it take to complete the course?

Accepted Answer

There is no fixed completion time. You can progress through the course content at your own speed.

Question 4

Will I receive a certificate after completing the course?

Accepted Answer

Yes, a digital certificate is included. A printed hard copy is available on request, with postage charges of £3.99 within the UK and £10 for international delivery.

Question 5

Can I access the course again after finishing it?

Accepted Answer

Yes, you will continue to have access to the course materials and can revisit them whenever you wish.

Question 6

Is this course suitable for beginners?

Accepted Answer

Yes, the course is designed for learners with no previous experience or prior knowledge.

Question 7

What support is available during the course?

Accepted Answer

General learning assistance is available throughout your course to help with access and navigation.

Question 8

Do I need any special equipment to take part?

Accepted Answer

No special equipment is required. The course can be accessed using a laptop, tablet, or smartphone.

Question 9

What is Live Onboarding?

Accepted Answer

Live Onboarding is a weekly session led by a live host, providing an introduction to the course and guidance on how to use the learning platform. The meeting link is shared after purchase.

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