Question 1

What is the cancellation or refund policy?

Accepted Answer

All ticket sales are final—no refunds or transfers.

Question 2

What is the age requirement?

Accepted Answer

Open to guests 8 years and older.

Question 3

What parking options are available?

Accepted Answer

https://www.edmontonconventioncentre.com/our-location/parking

Question 4

When should I arrive?

Accepted Answer

Doors open 30 minutes before showtime—early arrival ensures you’re seated comfortably.

Question 5

Is the venue accessible?

Accepted Answer

Yes, the venue is accessible in all key respects—from getting there (entrance ramps, transit access) to navigating inside (elevators, accessible restrooms, visiting exhibits)—and wheelchair assistance is available onsite.

Question 6

What is the dress code?

Accepted Answer

Casual and comfortable. Layering is recommended, as the hall can be cool.

Question 7

How will I receive my entry pass?

Accepted Answer

You will receive an email with your personal QR code. Please keep this email safe. You will be required to show this QR code to get entry into the event.

Question 8

Is childcare available for this event?

Accepted Answer

No childcare will not be provided for this event.

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