Achieving Success: Mastering Collaborative Performance Conversations

• Audience: ISED Employees and Managers
• Duration : 1.5h
• Delivery method: Virtual

Overview

In the workplace and in life, we frequently need to have challenging conversations that can cause us to feel uneasy or anxious. Performance conversations are just one type of potentially difficult conversations that can increase pressure and stress and lead to conflict. Join us to learn some practical techniques to turn difficult performance conversations and other sensitive topics into collaborative ones that strengthen relationships, mutual understanding and team work.

Objectives

At the end of this session, the participants will be able to:

• Better understand the challenges related to this type of conversation
• Know the fundamental keys to successful conversations aimed at improving work performance
• Develop the skills and comfort level to lead performance management discussions