Conflict 360° Workshop

Target Audience:

Anyone who has ever experienced conflict either personally or in the workplace. Ideal for managers, directors, teachers, union members and anyone who has been a witness or party to a conflict situation.

Description:

The Conflict 360° Workshop is a 2-day intensive training designed to facilitate a multi-dimensional understanding of conflict.

The workshop is built on leading theoretical analysis of conflict today and has a special lens on workplace and organizational conflict analysis and methodologies.

The theories, methods and concepts are practical and instantly applicable to use in the workplace.

Objectives:

To dismantle the conflict onion systematically, look at it from various angles and understand the root causes of conflict.

Provide clear understanding of how to analyze and diagnose conflict as to be able to de-escalate situations with appropriate tools.

Improve awareness of conflict situations before they become unmanageable and have the confidence to deal with conflict situations in the workplace as they occur.

Participants will obtain:

• Valuable understanding of the multi-dimensions of conflict.
• How to recognize causes of conflict.
• How to use appropriate tools to de-escalate conflict situations.
• Effective conflict management training for the workplace.
• Leading theoretical concepts of conflict analysis and resolution.

The workshop outline is as follows:

1. Defining Conflict
2. Structures of Conflict
3. Causes of Conflict
4. Approaches to Conflict
5. Conflict Resolution
6. Ethical Dimension of Conflict
7. Tools
8. Moving Beyond Conflict

The Venue:

We are finalizing a downtown hotel location and should be announced here.